Legal Operations Manager

Johnson & Johnson

. Support day-to-day legal operations activities, including matter management, intake processes, payment systems, and training resources .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in legal operations management, including matter management, e-billing, and contract lifecycle systems, while supporting process improvement initiatives and optimizing legal technology tools. Proficient in data analysis and reporting to enhance operational efficiency and decision-making.

Highest-signal resume keywords

Legal Operations ManagementMatter Management SystemsE-Billing SystemsData Analysis and ReportingProcess Improvement Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Legal Spend ManagementBudgetingForecastingInvoice ReviewMetrics DevelopmentComplianceVendor ManagementRFPs and RFIsProject Management MethodologiesContract Lifecycle Management

Soft Skills

Strong Organizational SkillsWritten CommunicationVerbal CommunicationAttention to DetailAbility to Manage Multiple Priorities

Tools & Technologies

ExcelPowerPointSharePointLegal Technology ToolsAutomated Legal ServicesArtificial Intelligence

Certifications & Qualifications

Legal Operations CertificationProject Management Certification

Industry Keywords

Legal OperationsProfessional Services OperationsOutside Counsel ManagementLegal Spend AnalyticsProcess Improvement

About the role

Key responsibilities & impact

Support day-to-day legal operations activities, including matter management, intake processes, payment systems, and training resources
Assist with legal spend management, budgeting, forecasting, and invoice review in partnership with Finance
Support implementation and ongoing use of legal technology tools, including matter management, e-billing, and contract lifecycle systems
Coordinate with and oversee outside counsel and other vendors, including onboarding, performance tracking, and billing-guideline compliance
Develop and maintain dashboards and metrics on Legal Organization operations
Support process improvement initiatives, including alternative legal service providers, right-shoring, technology, automated legal services, and artificial intelligence
Assist with development and maintenance of Legal Organization policies
Support the General Counsel in improving operational efficiency, enabling data-driven decision-making, managing outside counsel and vendor costs, optimizing technological tools, and supporting special projects

Requirements

What you’ll need

Bachelor’s degree required; Business Administration, Legal Studies, Finance, Operations, or related field preferred
6–8 years of experience supporting Legal operations, Legal departments, or similar professional services operations
Strong organizational skills with ability to manage multiple priorities and deadlines
Experience working with data, reports, and metrics to support operational decision-making
Proficiency with common business tools, including Excel, PowerPoint, and SharePoint, and comfort learning new systems
Strong written and verbal communication skills
High attention to detail and commitment to accuracy and compliance
Experience with legal matter management, e-billing, or contract lifecycle management systems preferred
Experience supporting outside counsel management and legal spend analytics preferred
Experience soliciting vendors through RFPs and RFIs preferred
Experience driving or supporting process improvement initiatives preferred
Familiarity or experience with project management methodologies or tools preferred
Legal Operations or Project Management certifications preferred but not required

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Hybrid Work
Inclusive interview accommodations
General company benefits information available at https://www.careers.jnj.com/employee-benefits