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Manager, 3PL Partner Excellence
Johnson & Johnson. Deploy strategy and capabilities for 3PL partner management across the EMEA distribution network .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in supply chain and logistics management, with a strong focus on 3PL partner management, operational governance, and performance tracking. Proven ability to lead cross-functional teams, implement standardized processes, and drive continuous improvement initiatives in complex environments.
Highest-signal resume keywords
3PL Partner ManagementOperational GovernanceStakeholder ManagementAnalytical Problem-SolvingLean Six Sigma Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Supply Chain ManagementLogistics OperationsProcess DocumentationPerformance TrackingContracting StandardsCost Gap ModellingOperational PlaybooksKPI ImplementationData AnalysisGovernance Activities
Soft Skills
Organizational SkillsCommunication SkillsAttention to DetailCoordination SkillsAbility to Manage Multiple Priorities
Tools & Technologies
Centralized Performance PortalsWorkflow Tools
Certifications & Qualifications
MBALean Six SigmaADKAR Certification
Industry Keywords
MedTechHi-TechPharma3PL-Managed LogisticsSupply Chain Transformation
About the role
Key responsibilities & impact- Deploy strategy and capabilities for 3PL partner management across the EMEA distribution network
- Lead orchestration and execution of operational processes related to 3PL partner management
- Deploy standardized partner management processes, governance activities, and operational coordination with 3PL partners
- Maintain operational documentation and support governance cadences
- Track partner-related actions and coordinate issue resolution across regional and cross-functional stakeholders
- Partner with global Transformation W&T to deploy standards and capabilities into the region
- Ensure EMEA Deliver and cross-functional teams execute consistently toward capability and standards
- Drive continuous improvement of the asset-light operating model
- Partner with global teams to define contracting standards, policies, and guardrails
- Ensure global contracting standards are deployed in EMEA logistics contracts updated or initiated through transitions
- Build financial architecture and foundations for key capabilities
- Identify requirements to track and report operational and financial performance against contractual commitments
- Train regional and market Deliver teams on new capabilities and requirements
- Build and maintain centralized performance portals and workflow tools
- Conduct benchmarking and Cost Gap Modelling analytics with global teams
- Establish partner management standards, reporting governance, templates, and segmentation frameworks
- Deploy operational playbooks for critical processes and ensure adherence across the partner lifecycle
- Establish reporting cadences, implement capabilities and KPIs, and update the global central team on enterprise-standard adherence
Requirements
What you’ll need- Minimum 8–10 years of relevant experience in supply chain, logistics, operations, or partner/vendor coordination roles
- Experience supporting operational processes, governance activities, or project coordination in cross-functional environments
- Strong organizational and coordination skills, with ability to manage multiple priorities and stakeholders simultaneously
- Regional experience managing operations, suppliers, or providers across multiple markets
- Strong governance, stakeholder management, and executive communication capabilities
- Experience maintaining process documentation, trackers, reporting files, or governance materials
- Strong attention to detail and ability to support structured execution of operational processes
- Analytical and problem-solving skills, with ability to identify process gaps and support improvement initiatives
- Ability to analyze multiple data sources in high-pressure environments and provide prompt recommendations and solutions
- Strong communication skills and ability to articulate and simplify situations and issues with clear actions
- Demonstrated ability to thrive and drive execution in highly matrixed environments and work in a “pod” environment
- Exposure to warehouse, transportation, or 3PL-managed logistics environments highly preferred
- MedTech, hi-tech, pharma, or complex regulated industry experience
- Exposure to 3PL transformation or other supply chain transformation initiatives
- Experience in value realization, transformation governance, or operational strategy
- Strong operational and technical experience, including managing detailed operational and technical issues
- Knowledge of maneuvering in a matrix organization
- Strong compliance and quality-driven mindset
- MBA advantageous
- Lean Six Sigma or ADKAR certification desirable
- Occasional travel required
Benefits
Comp & perks- Reasonable accommodation for individuals with disabilities during the application or interview process and to perform job functions
- Occasional travel with absence from home under 5%