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Manager, 3PL Systems – Integration
Johnson & Johnson. Define and maintain business process integration requirements for 3PL WMS operations across the global distribution network .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and maintaining business process integration requirements for 3PL WMS operations, with a strong focus on operational workflows, governance, and stakeholder management. Proven ability to analyze data, drive continuous improvement, and support supply chain transformation initiatives in regulated industries.
Highest-signal resume keywords
WMS/TMS ImplementationSupply Chain ManagementOperational Process ImprovementStakeholder ManagementGovernance Activities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process IntegrationInventory ManagementOrder ProcessingWarehouse Transaction FlowsOperational WorkflowsData AnalysisKPI DevelopmentProcess DocumentationOperational StrategyTransformation Governance
Soft Skills
Organizational SkillsAnalytical SkillsProblem-Solving SkillsCommunication SkillsAttention to Detail
Tools & Technologies
3PL WMS3PL TMSIntegration FrameworksOperational Monitoring FrameworksReporting Tools
Certifications & Qualifications
Lean Six SigmaADKAR CertificationMBA
Industry Keywords
Supply ChainLogisticsMedTechPharmaRegulated IndustriesAsset-Light Operating ModelCross-Functional EnvironmentsValue RealizationComplex Regulated IndustriesPartner/Vendor Coordination
About the role
Key responsibilities & impact- Define and maintain business process integration requirements for 3PL WMS operations across the global distribution network
- Support end-to-end warehouse operational workflows and integration points between J&J systems and 3PL WMS environments
- Establish standardized business process requirements and operational interaction models for the asset-light operating model
- Translate operational requirements into structured system and integration requirements with Systems Strategy and IT teams
- Define business requirements for inventory management, inbound/outbound execution, order processing, inventory visibility, and warehouse transaction flows
- Support development and deployment of integration frameworks, process standards, and playbooks for 3PL WMS operations
- Align warehouse processes, partner execution models, and upstream/downstream business processes, including Order-to-Cash interactions
- Ensure 3PL partner and regional delivery requirements are reflected in WMS integration approaches
- Drive governance and issue resolution for operational integration gaps, process inconsistencies, and business process alignment
- Identify opportunities to standardize and simplify warehouse processes and integration approaches across regions and partners
- Support development of KPIs and operational monitoring frameworks for WMS integration effectiveness and warehouse execution performance
- Contribute to continuous improvement through lessons learned and best practices from deployments and operational feedback
- Collaborate with global Transformation W&T, 3PL Partner Excellence, Regional Deliver Teams, IT, and Digital
- Operate within Johnson & Johnson MedTech’s supply chain transformation initiative to design and realize the future-state supply chain network
Requirements
What you’ll need- Minimum 8–10 years of relevant experience in supply chain, logistics, operations, or partner/vendor coordination roles
- Experience defining and improving operational processes, governance activities, or project coordination in cross-functional environments
- Experience shaping and implementing WMS/TMS
- Strong organizational and coordination skills, with ability to manage multiple priorities and stakeholders simultaneously
- Regional experience managing operations, suppliers, or providers across multiple markets
- Strong governance, stakeholder management, and executive communication capabilities
- Experience maintaining process documentation, trackers, reporting files, or governance materials
- Strong attention to detail and ability to support structured execution of operational processes
- Analytical and problem-solving skills
- Ability to analyze multiple data sources in high-pressure environments and provide prompt recommendations and solutions
- Strong communication skills and ability to articulate and simplify situations and issues with clear actions
- Ability to thrive and drive execution in highly matrixed environments and work in a “pod” environment
- MBA advantageous
- Exposure to warehouse, transportation, or 3PL-managed logistics environments highly preferred
- Experience in MedTech, hi-tech, pharma, or complex regulated industries
- Exposure to 3PL WMS/TMS implementation or other supply chain transformation initiatives
- Experience in value realization, transformation governance, or operational strategy
- Lean Six Sigma or ADKAR certification desirable
- Ability to manage operational and technical issues at a detailed level
- Strong compliance and quality-driven mindset
- Must embody J&J Company Credo values and ethics
Benefits
Comp & perks- Reasonable accommodation for individuals with disabilities during the application, interview, and job performance processes
- Occasional travel requirement with absence from home under 5%