Manager, 3rd Party Vendor Relationships

Johnson & Johnson

. Lead the strategy and day-to-day management of third-party vendor relationships supporting HR operations .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, including performance oversight, contract lifecycle management, and compliance with service level agreements. Strong analytical skills to assess vendor performance and drive continuous improvement initiatives.

Highest-signal resume keywords

Vendor ManagementService Level Agreements (SLAs)Performance Metrics AnalysisCross-Functional CollaborationRisk Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vendor Performance ManagementContract OversightData AnalysisQuality MetricsCost Savings Identification

Soft Skills

Problem-SolvingCommunicationOrganizational Skills

Tools & Technologies

Analytics ToolsReporting Platforms

Certifications & Qualifications

CPSMHR CertificationsVendor Management Certifications

Industry Keywords

HR OperationsProcurementComplianceRisk ManagementAudit Practices

About the role

Key responsibilities & impact

Lead the strategy and day-to-day management of third-party vendor relationships supporting HR operations
Oversee service delivery from third-party HR vendors
Develop, implement, and manage service level agreements across financial, operational, and quality metrics
Monitor vendor performance through data analysis, reporting, and performance metrics
Lead regular business reviews with vendors to assess performance, identify risks, and drive continuous improvement
Partner with HR, Procurement, Finance, Legal, and Compliance stakeholders to manage vendor relationships and resolve issues
Conduct audits and evaluations of vendor services, including user satisfaction and policy compliance
Identify cost savings, efficiency improvements, and service enhancements using vendor spend and performance data
Support contract lifecycle management, including negotiations, renewals, and scope or service changes
Ensure adherence to Procurement, Finance, Quality Assurance, and Ethics & Compliance requirements

Requirements

What you’ll need

Bachelor’s degree required in Human Resources, Business Administration, Supply Chain, or related field
Minimum of 6–8 years of relevant experience in vendor management, outsourcing, HR operations, or related field
Experience managing third-party vendors, including performance management and contract oversight
Strong understanding of service level agreements (SLAs), KPIs, and vendor governance practices
Ability to analyze performance metrics and translate insights into actionable improvements
Ability to collaborate cross-functionally and influence stakeholders at multiple levels
Strong problem-solving, communication, and organizational skills
Knowledge of compliance, risk management, and audit practices related to vendor services
Up to 10–15% domestic travel
Advanced degree, CPSM, HR certifications, vendor management certifications, analytics tools, and reporting platforms are preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado employees – 48 hours; Washington employees – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Medical, dental, and vision benefits where provided under applicable collective bargaining agreements
Inclusive interview process and disability accommodations