Manager, Deliver Value Stream Lead

Johnson & Johnson

. Lead participation in solution confirmation workshops and align order management requirements .

Posted 10/26/2026full-timeRaritan • New Jersey • United StatesSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Order-to-Cash processes and SAP functionalities, ensuring effective stakeholder alignment and process adoption. Capable of leading change management initiatives and driving operational readiness through analytical problem-solving and effective communication.

Highest-signal resume keywords

Order-To-Cash ProcessesSAP ProficiencyStakeholder ManagementAnalytical Problem-SolvingChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order FulfillmentSales Order ManagementInvoicingASN ProcessingReturns Processing

Soft Skills

Self-LeadershipDecision-MakingAdaptabilityCommunication

Tools & Technologies

SAP

Industry Keywords

Supply ChainMedTechCustomer ServiceProcess Adoption

About the role

Key responsibilities & impact

Lead participation in solution confirmation workshops and align order management requirements
Represent Deliver/Customer Service business requirements and resolve functional questions
Drive change impact assessment and readiness planning across the Order-to-Cash deployment
Represent Deliver in system demonstrations and design activities
Oversee Deliver data readiness, including cleansing, validation, and deployment preparation
Define and govern Deliver/Customer Service test scenarios for end-to-end Order-to-Cash validation
Lead coordinated testing and business simulations
Assess and communicate impacts on KPIs, service levels, and customer experience
Ensure SOPs, work instructions, and business adoption activities are completed and approved before deployment
Support cutover planning, training execution, post-go-live deployment, and early-life stabilization
Directly manage process leads and Deliver subject matter experts for North America
Support Project Transcend 2.0 adoption through change impacts, training, work instructions, SOPs, and customer communication

Requirements

What you’ll need

Minimum four (4) years of business-related experience in Supply Chain or Order to Cash Processes
A minimum of a bachelor’s degree
Subject-matter expertise in Deliver/Customer Service and Order-to-Cash capabilities within an SAP environment
Ability to drive timely decision-making and execution against defined plans while handling risk and dependencies
Strong self-leadership and ability to operate effectively in ambiguity and handle ambitious demands
Ability to balance and align diverse stakeholder priorities to enable consistent process adoption and business readiness
Strong analytical and problem-solving skills
Proficiency with SAP, including Sales Order Management, Order Fulfillment, Invoicing, ASN, and Returns Processing
Experience in the MedTech industry (preferred)
Ability to travel up to 20% domestically and internationally (preferred)

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Remote work options may be considered case-by-case for approved United States-based candidates
Ability to travel up to 20% of the time both domestically and internationally (preferred)