Manager, Deliver Value Stream Lead – Duration Based

Johnson & Johnson

. Lead participation in solution confirmation workshops, ensuring alignment with order management and requirements .

Posted 10/26/2026full-timeRaritan • New Jersey • United StatesSenior💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Order-to-Cash processes within an SAP environment, with a strong focus on data readiness, validation, and stakeholder alignment. Proven ability to lead teams, drive change management, and enhance customer service through effective communication and problem-solving.

Highest-signal resume keywords

Order-To-Cash ProcessesSAP ProficiencyChange ManagementStakeholder AlignmentAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CleansingValidationTesting ScenariosProcess ImprovementSales Order ManagementOrder FulfillmentInvoicingASN ProcessingReturns Processing

Soft Skills

Self-LeadershipResilienceDecision-MakingEffective CommunicationTeam Management

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Supply ChainMedTechCustomer ServiceBusiness ReadinessProcess Adoption

About the role

Key responsibilities & impact

Lead participation in solution confirmation workshops, ensuring alignment with order management and requirements
Serve as a Deliver business representative, providing guidance on global, local, and specialized process requirements and resolving functional questions
Drive change impact assessment and readiness planning across the O2C deployment
Represent Deliver in system demos and design, providing structured, strategic feedback
Oversee Deliver data readiness, including data cleansing, validation, and deployment preparedness
Define and govern Deliver/Customer Service test scenarios for end-to-end order-to-cash validation
Lead validation activities through coordinated testing and business simulations
Assess and communicate solutions impacting key performance indicators, service levels, and customer experience
Ensure SOPs, Work Instructions, and business adoption activities are completed and approved before deployments
Provide leadership support for cutover planning, training execution, post-go-live deployment, and early-life stabilization
Directly manage a team of process leads and Deliver subject matter experts representing North American business units
Support Project Transcend 2.0 business adoption through change impacts, training, work instructions, SOPs, and customer communication

Requirements

What you’ll need

Minimum four (4) years of business-related experience in Supply Chain or Order to Cash Processes
A minimum of a bachelor’s degree
Subject-matter expertise in Deliver/Customer Service and Order-to-Cash capabilities within an SAP environment
Ability to drive timely decision-making and execution against defined plans while handling risk and dependencies
Strong self-leadership and ability to operate effectively in ambiguity, handle ambitious demands, and demonstrate resilience during transformation
Ability to balance and align diverse stakeholder priorities to enable consistent process adoption and business readiness
Strong analytical and problem-solving skills to assess current-state processes, identify gaps and inefficiencies, and drive continuous improvement
Proficiency with SAP, including modules relevant to the Value Stream such as sales order management, order fulfillment, invoicing, ASN, and returns processing
Experience in the MedTech industry preferred
Ability to travel up to 20% domestically and internationally preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Remote work options may be considered case-by-case for approved United States-based candidates
Equal opportunity and inclusive interview accommodation support