Manager, Global Cross-Border Lead

Johnson & Johnson

. Serve as Global Process Lead and Business Process Owner for R&D cross-border movements .

Posted 11/6/2026full-timeUnited StatesSenior💰 $105,000 - $181,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in governing cross-border logistics processes, ensuring compliance with customs and regulatory requirements, and driving continuous improvement in supply chain operations. Proficient in translating complex business needs into scalable digital solutions and collaborating across diverse teams to enhance operational efficiency.

Highest-signal resume keywords

Supply Chain ExperienceCustoms Brokerage KnowledgeData Analysis ProficiencyChange Management ExperienceCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs ValuationImport/Export DocumentationTariff ClassificationIncotermsDuties And TaxesBroker GovernanceEDI-Based Shipment Order ProcessingGxP PrinciplesLogistics StandardsRegulatory Compliance

Soft Skills

Analytical MindsetEffective CommunicationCollaboration SkillsOperational Skills

Tools & Technologies

DIAL DatabaseData Analysis ToolsSAP Transformation

Certifications & Qualifications

APICS Certification

Industry Keywords

Pharmaceutical DistributionCross-Border MovementsClinical Operations3PL PracticesSupply Continuity

About the role

Key responsibilities & impact

Serve as Global Process Lead and Business Process Owner for R&D cross-border movements
Establish and govern standardized end-to-end distribution processes
Govern identification, assessment, documentation, approval, implementation, and review of country-specific import, export, customs, regulatory, quality, EH&S, dangerous-goods, licensing, permitting, product, and shipment-release requirements
Own and govern the global country-requirements database, DIAL, knowledge bases, and supporting tools
Benchmark internal, industry, and 3PL practices to identify harmonization and continuous-improvement opportunities
Translate local and changing requirements into logistics standards, procedures, system requirements, routing guidance, lane strategies, and network controls
Define governance for IOR/EOR models, Incoterms, customs brokerage, tax and duty management, trade documentation, customs valuation, free trade agreements, preferential origin, duty relief, and special customs procedures
Develop approved lane-specific pathways integrating regulatory, operational, brokerage, fiscal, product, and supply-continuity considerations
Lead cross-functional governance with Tax, Trade Compliance, Quality, Regulatory Affairs, EH&S, Clinical Supply, CMC, logistics, Procurement, Planning, IMSC, operating companies, depots, and external logistics partners
Monitor customs broker and trade service provider performance and drive compliant, consistent outcomes
Assess regulatory and operational changes and coordinate implementation of required controls
Monitor compliance, data quality, provider performance, and network readiness; drive remediation, standardization, digitization, and continuous improvement
Provide subject-matter expertise, escalation support, and strategic guidance for complex or high-risk cross-border movements
Translate business requirements into scalable digital capabilities, focusing on the Transcend SAP transformation and other solutions
Partner with process, data, and technology teams on future-state processes, requirements, controls, testing, deployment, adoption, and value realization

Requirements

What you’ll need

Minimum of a Bachelor’s degree
Minimum of 6 years of supply chain experience, preferably in logistics / operations or similar industry
An MBA/MS degree is an asset
Certification in APICS is an asset
Knowledge of customs brokerage processes and cross-border requirements, including import/export documentation, customs valuation, tariff classification, Incoterms, duties and taxes, importer/exporter-of-record models, and broker governance
Knowledge of pharmaceutical distribution, transportation, and logistics
Strong analytical mindset and proficiency with a variety of data analysis tools
Proven change management experience
Ability to collaborate internally and externally with stakeholders and service providers
Ability to work in a cross-functional and cross-cultural environment
Effective communication, collaboration, operational, and data analysis skills
General knowledge of GxP principles
Knowledge and understanding of clinical study needs and clinical operations is preferred
Knowledge of EDI-based shipment order processing is preferred
Candidates must already have authorization to work in the country of employment
Immigration sponsorship and relocation support are not available
Candidates authorized under short-term status who require future immigration sponsorship are not eligible

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview accommodations
Equal opportunity employment