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Manager, ICSR Compliance
Johnson & Johnson. Lead oversight of global ICSR reporting compliance against regulatory requirements and internal procedures .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in global ICSR reporting compliance, including regulatory requirements and internal procedures, while effectively leading teams and managing compliance metrics. Proficient in conducting investigations, root cause analyses, and CAPA management to ensure continuous improvement and compliance excellence.
Highest-signal resume keywords
Global ICSR Reporting CompliancePharmacovigilance RegulationsRoot Cause AnalysisCAPA ManagementPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ICSR Case ProcessingRegulatory ReportingCompliance MonitoringData AnalysisPerformance Metrics Interpretation
Soft Skills
Analytical SkillsProblem-Solving SkillsEffective CommunicationOrganizational SkillsProject Management
Tools & Technologies
PV SystemsReporting ToolsDashboardsData Analytics Platforms
Industry Keywords
Pharmaceutical IndustryGxPQuality SystemsAudit ProcessesRegulatory Inquiries
About the role
Key responsibilities & impact- Lead oversight of global ICSR reporting compliance against regulatory requirements and internal procedures
- Monitor compliance metrics, performance indicators, thresholds, and key risk indicators
- Identify emerging compliance risks, trends, and recurring issues impacting reporting obligations
- Ensure compliance monitoring activities follow global SOPs and regulatory requirements
- Oversee investigations of late ICSR submissions and other compliance deviations
- Ensure root cause analyses are completed accurately and consistently
- Partner with functional areas to develop and implement corrective and preventive actions
- Monitor CAPA effectiveness and verify sustainable resolution of identified issues
- Analyze compliance data and performance trends
- Develop compliance reports and executive summaries for leadership review
- Provide actionable insights for risk-based decision-making and continuous improvement
- Support development and validation of compliance metrics and reporting processes
- Lead and develop direct reports
- Establish individual goals and development plans and foster accountability, compliance excellence, continuous improvement, and employee engagement
- Coordinate responses to compliance observations, findings, and regulatory inquiries
- Maintain documentation and evidence supporting compliance oversight activities
- Partner with Medical Safety, Regulatory Affairs, Clinical, and Vendors
- Support regulatory inspections and internal audits
Requirements
What you’ll need- A minimum of a Bachelor's degree is required
- A minimum of 6 years of pharmaceutical industry experience
- A minimum of 5 years of pharmacovigilance, drug safety, or compliance experience
- Minimum 2 years of direct people management experience, including performance management, coaching, development planning, and workload prioritization
- Experience with ICSR case processing, regulatory reporting, or PV compliance monitoring
- Experience conducting investigations, root cause analysis, and CAPA management
- Previous people leadership or team lead experience
- Strong knowledge of global pharmacovigilance regulations and reporting requirements
- Understanding of GxP, quality systems, audit, and inspection processes
- Experience interpreting compliance metrics and trends
- Strong analytical and problem-solving skills
- Ability to communicate effectively with senior leadership and cross-functional stakeholders
- Experience working in a global matrix environment
- Strong project management and organizational skills
- Proficiency with PV systems, reporting tools, dashboards, and data analytics platforms
Benefits
Comp & perks- Retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; Colorado employees – 48 hours; Washington employees – 56 hours
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Up to 5% domestic and/or international travel may be required
- Inclusive interview process and reasonable accommodation support
- Equal opportunity employment