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Manager, Market Access – Marketing Operations
Johnson & Johnson. Coordinate the annual planning cycle with timelines, templates, office hours, communications, SharePoint resources and after-action reviews .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management within the pharmaceutical and healthcare sectors, with a strong focus on stakeholder management, communication, and change management. Proficient in utilizing AI tools to enhance workflows and drive process improvements.
Highest-signal resume keywords
Project ManagementStakeholder ManagementChange ManagementAI Tools UtilizationPharmaceutical Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementChange ManagementStakeholder ManagementProcess ImprovementCompliance ManagementMarket Access KnowledgePharmaceutical Marketing KnowledgeFDA Regulatory KnowledgeAttention to DetailWorkflow Management
Soft Skills
Clear CommunicationInfluencing Without AuthorityLeadershipAdaptabilityDecision Making
Tools & Technologies
SharePointAI ToolsWorkfrontMAM Onboarding PlaybookTraining Calendars
Certifications & Qualifications
Bachelor's DegreeMBA Preferred
Industry Keywords
Pharmaceutical IndustryHealthcare IndustryHealth PlansPBMsIDNsHCC Regulations
About the role
Key responsibilities & impact- Coordinate the annual planning cycle with timelines, templates, office hours, communications, SharePoint resources and after-action reviews
- Embed MAPS insights into planning, including the Day of Learning and TA tear sheets
- Support operations and adoption of the COMPASS operating model
- Maintain trackers and exception logs and support the Change Champion network
- Turn decisions into practical guidance and communications for VAP and SAM teams
- Monitor process performance with SCG CAC reviewers, moderators and MAMs
- Run quarterly CAC retrospectives and recommend workflow improvements across CAC, CET, iMR/IMPROVE and Workfront
- Support adoption of AI-enabled, scalable content approaches
- Design and deliver MAM Touchpoint calls, training and office hours
- Maintain the MAM Onboarding Playbook and new-hire resources with L&D
- Maintain shared resources connecting access strategy to field execution, including training calendars, Brand Fact Sheets and launch readiness support
- Develop and manage VAP and SCG communications, forums and key team events
- Gather stakeholder feedback, surveys and lessons learned and turn them into recommendations
- Use AI tools to simplify and scale team workflows
Requirements
What you’ll need- Bachelor's degree required; MBA preferred
- 5+ years of pharmaceutical/healthcare industry experience
- Hands-on experience working within the J&J CAC process, including reviewer roles, workflows, systems and compliance expectations
- Ability to lead and prioritize multiple high-visibility projects simultaneously
- Disciplined project management and attention to detail
- Ability to bring structure and clarity to ambiguity in a matrixed, evolving environment
- Strong stakeholder management skills across SCG functions and levels, including senior leadership
- Clear, articulate and decisive communication skills
- Ability to set direction, present with confidence and influence without authority
- Demonstrated change management capability and experience driving adoption of new processes and behaviors
- Skilled in using AI and agentic tools to elevate deliverables, accelerate analysis and streamline workflows
- Preferred: market access experience and knowledge of health plans, PBMs, IDNs and health systems
- Preferred: practical knowledge of pharmaceutical marketing, FDA regulatory and legal environment, and HCC regulations
- Ability to travel domestically up to 10%
Benefits
Comp & perks- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Inclusive interview process and disability accommodations