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Johnson & Johnson

Manager, Sales & Field Effectiveness

Johnson & Johnson

. Serve as a strategic capability partner to Sales Leadership .

Posted 11/2/2026full-timeToronto • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in capability development and sales training, with a strong focus on coaching frameworks such as MOSAIC, LEAD, and GROW Coaching. Proven ability to partner with sales leadership and cross-functional teams to enhance organizational readiness and execution excellence.

Highest-signal resume keywords
Capability DevelopmentSales TrainingCoaching FrameworksStakeholder ManagementField Effectiveness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Workshop DesignCapability-Building ProgramsSales Effectiveness ImprovementOnboarding SupportField Application ExercisesCoaching Quality EnhancementAccount ManagementCompetitive SellingProcess TranslationDigital Capability Adoption
Soft Skills
CoachingFacilitationInfluencingStakeholder ManagementCollaboration
Tools & Technologies
MOSAICLEADGROW CoachingCoaching-Reporting ToolsCustomer Engagement Models
Industry Keywords
PharmaceuticalBiotechnologyHealthcareCommercial ExcellenceSales Leadership

About the role

Key responsibilities & impact
  • Serve as a strategic capability partner to Sales Leadership
  • Partner with National Sales Directors, Regional Business Managers, and cross-functional leaders to identify capability priorities and organizational readiness needs
  • Participate in annual business planning, launch planning, cycle meetings, and leadership forums
  • Recommend improvements in selling effectiveness, coaching quality, onboarding, readiness, and execution excellence
  • Lead adoption and sustainment of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, and the Seven Selling Skills Framework
  • Identify capability gaps and develop targeted solutions for customer engagement, competitive selling, account management, and field execution
  • Design and deliver capability-building programs, workshops, simulations, role plays, coaching sessions, and field application exercises
  • Support onboarding, certification, launch readiness, and sustained field application of new capabilities
  • Enable sales leaders to use coaching frameworks, customer engagement models, and coaching-reporting tools
  • Partner with Compliance, Sales Excellence, Process Excellence, and Digital teams on new tools, processes, and ways of working
  • Translate process changes and compliance requirements into field training, coaching resources, and implementation plans
  • Support adoption of approved AI and digital capabilities
  • Gather field feedback and identify continuous-improvement opportunities
  • Maintain significant field presence and partner with Territory Managers and Regional Business Managers to improve measurable execution

Requirements

What you’ll need
  • Bachelor's degree in Business, Science, Health Sciences, Education, or related discipline
  • 5+ years of pharmaceutical, biotechnology, healthcare, or commercial experience
  • Experience in field sales, sales leadership, capability development, commercial excellence, sales training, or field effectiveness
  • Experience designing and facilitating workshops and capability-building programs
  • Demonstrated coaching, facilitation, influencing, and stakeholder management skills
  • Ability to work effectively across a matrixed organization
  • Significant field presence and travel expectations, including customer-facing ride-alongs, coaching observations, launch readiness support, regional business meetings, congresses, and capability-building events
  • Preferred: experience supporting large field organizations and sales leaders
  • Preferred: launch excellence experience
  • Preferred: experience with LEAD, MOSAIC, GROW Coaching, or similar frameworks
  • Preferred: experience supporting capability development across multiple therapeutic areas or business units

Benefits

Comp & perks
  • Inclusive work environment
  • Accommodation support throughout the recruitment process
  • AI used in applicant assessment (disclosed company practice)