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Manager, Sales & Field Effectiveness
Johnson & Johnson. Serve as a strategic capability partner to Sales Leadership .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in capability development and sales training, with a strong focus on coaching frameworks such as MOSAIC, LEAD, and GROW Coaching. Proven ability to partner with sales leadership and cross-functional teams to enhance organizational readiness and execution excellence.
Highest-signal resume keywords
Capability DevelopmentSales TrainingCoaching FrameworksStakeholder ManagementField Effectiveness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workshop DesignCapability-Building ProgramsSales Effectiveness ImprovementOnboarding SupportField Application ExercisesCoaching Quality EnhancementAccount ManagementCompetitive SellingProcess TranslationDigital Capability Adoption
Soft Skills
CoachingFacilitationInfluencingStakeholder ManagementCollaboration
Tools & Technologies
MOSAICLEADGROW CoachingCoaching-Reporting ToolsCustomer Engagement Models
Industry Keywords
PharmaceuticalBiotechnologyHealthcareCommercial ExcellenceSales Leadership
About the role
Key responsibilities & impact- Serve as a strategic capability partner to Sales Leadership
- Partner with National Sales Directors, Regional Business Managers, and cross-functional leaders to identify capability priorities and organizational readiness needs
- Participate in annual business planning, launch planning, cycle meetings, and leadership forums
- Recommend improvements in selling effectiveness, coaching quality, onboarding, readiness, and execution excellence
- Lead adoption and sustainment of enterprise selling and coaching frameworks, including MOSAIC, LEAD, GROW Coaching, and the Seven Selling Skills Framework
- Identify capability gaps and develop targeted solutions for customer engagement, competitive selling, account management, and field execution
- Design and deliver capability-building programs, workshops, simulations, role plays, coaching sessions, and field application exercises
- Support onboarding, certification, launch readiness, and sustained field application of new capabilities
- Enable sales leaders to use coaching frameworks, customer engagement models, and coaching-reporting tools
- Partner with Compliance, Sales Excellence, Process Excellence, and Digital teams on new tools, processes, and ways of working
- Translate process changes and compliance requirements into field training, coaching resources, and implementation plans
- Support adoption of approved AI and digital capabilities
- Gather field feedback and identify continuous-improvement opportunities
- Maintain significant field presence and partner with Territory Managers and Regional Business Managers to improve measurable execution
Requirements
What you’ll need- Bachelor's degree in Business, Science, Health Sciences, Education, or related discipline
- 5+ years of pharmaceutical, biotechnology, healthcare, or commercial experience
- Experience in field sales, sales leadership, capability development, commercial excellence, sales training, or field effectiveness
- Experience designing and facilitating workshops and capability-building programs
- Demonstrated coaching, facilitation, influencing, and stakeholder management skills
- Ability to work effectively across a matrixed organization
- Significant field presence and travel expectations, including customer-facing ride-alongs, coaching observations, launch readiness support, regional business meetings, congresses, and capability-building events
- Preferred: experience supporting large field organizations and sales leaders
- Preferred: launch excellence experience
- Preferred: experience with LEAD, MOSAIC, GROW Coaching, or similar frameworks
- Preferred: experience supporting capability development across multiple therapeutic areas or business units
Benefits
Comp & perks- Inclusive work environment
- Accommodation support throughout the recruitment process
- AI used in applicant assessment (disclosed company practice)