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Manager, VELYS Clinical Utilization
Johnson & Johnson. Serve as the senior clinical expert for the Southeast region and model exceptional VELYS execution .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in robotic-assisted orthopedic procedures and VELYS ecosystem, with a strong focus on clinical execution, relationship management, and team development. Proven ability to lead complex launches and optimize workflows while maintaining compliance and performance metrics.
Highest-signal resume keywords
Robotic-Assisted Orthopedic ProceduresVELYS Ecosystem ExpertiseCoaching Clinical ProfessionalsCRM ProficiencyBusiness Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Robotic Surgery WorkflowsClinical Execution PlanningAdvanced TroubleshootingWorkflow OptimizationPerformance Metrics Management
Soft Skills
Influencing Without AuthorityRelationship ManagementLeadership DevelopmentCustomer EngagementCommunication
Tools & Technologies
Airtable CRMAnalytics ToolsAutomation Platforms
Industry Keywords
VELYS Robotic-Assisted SolutionTKAUKADigital ApplicationsUtilization Recovery
About the role
Key responsibilities & impact- Serve as the senior clinical expert for the Southeast region and model exceptional VELYS execution
- Personally lead assigned account launches and step in on strategic, complex, and escalated surgeon launches
- Engage in pre-launch planning and translate regional priorities into clinical execution plans
- Run LEEP Launches from installation and VELYS Core Activation Training through first cases and handoff to Field Sales
- Lead advanced troubleshooting, workflow optimization, and LOOP interventions
- Maintain expertise across VELYS Robotic-Assisted Solution TKA and UKA, VELYS Hip Navigation AI, and future digital applications
- Directly manage and develop regional VELYS Clinical Specialists through feedback, coaching, training, and development plans
- Own day-to-day regional clinical operations, workflows, performance metrics, compliance, budgets, and Airtable CRM activity
- Identify and prepare high-potential VCSs for expanded responsibility
- Use procedural trends, log file reviews, and field observations to identify adoption risks and determine interventions
- Partner with Utilization teams on utilization recovery, surgeon conversion, and sustained adoption
- Identify growth opportunities involving surgeons, VELYS applications, and technology upgrades
- Equip ISO partners to independently support appropriate workflows and transition mature accounts toward local self-sufficiency
- Build relationships with surgeons, operating room teams, and hospital stakeholders
- Resolve regional clinical escalations and collaborate with Sales, Education, Marketing, Field Service, Utilization, and Commercial Operations
- Provide leadership with visibility into launch readiness, account health, VCS capacity, and capability gaps
- Communicate customer support strategy, process, and technology changes to the team
Requirements
What you’ll need- Demonstrated expertise supporting complex robotic-assisted orthopedic procedures
- Expert-level knowledge across robotic and digital surgery workflows and the VELYS ecosystem
- Experience coaching and developing high-performing clinical professionals
- Ability to balance direct customer engagement with people leadership and regional execution
- Ability to influence surgeons, commercial partners, and hospital stakeholders without direct authority
- Proficiency managing relationships and expectations with the Independent Sales Organization (ISO) network
- Strong business acumen and understanding of capital technology adoption
- Proactive ownership of log file reviews and platform adoption, translating procedural data into clear priorities and actions
- Proficiency with CRM, analytics, and automation
- Ability to travel up to 50% within the assigned region and up to 60% overall
Benefits
Comp & perks- Retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Remote work options may be considered on a case-by-case basis if approved by the Company