Manager, VELYS Clinical Utilization

Johnson & Johnson

. Serve as the senior clinical expert for the North Central region .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $105,000 - $181,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expert-level knowledge in robotic-assisted orthopedic procedures and the VELYS ecosystem, with a strong focus on clinical operations, relationship management, and strategic execution. Capable of leading clinical teams, optimizing workflows, and driving technology adoption while maintaining compliance and performance metrics.

Highest-signal resume keywords

Robotic-Assisted Orthopedic ProceduresVELYS Ecosystem ExpertiseCoaching Clinical ProfessionalsCRM ProficiencyBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Robotic Surgery WorkflowsClinical Operations ManagementPerformance Metrics AnalysisSurgical Technique ComplianceLog File ReviewUtilization RecoverySurgeon Conversion StrategiesAdvanced Clinical TrainingWorkflow OptimizationTechnology Adoption

Soft Skills

Influencing StakeholdersRelationship ManagementLeadershipCommunicationProblem-Solving

Tools & Technologies

Airtable CRMAnalytics ToolsAutomation SoftwareDigital Surgery ApplicationsRobotic-Assisted Solutions

Industry Keywords

Clinical SpecialistSurgical StandardsIndependent Sales Organization (ISO)Capital Technology AdoptionSurgeon Engagement

About the role

Key responsibilities & impact

Serve as the senior clinical expert for the North Central region
Personally lead assigned account launches and support strategic, complex, and escalated surgeon launches
Engage in pre-launch planning and translate regional priorities into clinical execution plans
Run LEEP Launches from installation and VELYS Core Activation Training through first cases and handoff to Field Sales
Lead advanced troubleshooting, workflow optimization, and LOOP interventions
Directly manage and develop regional VELYS Clinical Specialists (VCSs)
Provide performance feedback, career development discussions, individualized development plans, onboarding, simulation, and advanced clinical training
Own regional clinical operations, workflows, performance metrics, compliance, timelines, budgets, and Airtable CRM activity
Identify and prepare high-potential VCSs for expanded responsibility
Use procedural trends, log file reviews, and field observations to identify adoption risks and determine clinical interventions
Support surgeon progression toward confident, independent robotic proficiency
Execute utilization recovery, surgeon conversion, and sustained adoption plans
Identify growth opportunities through additional surgeons, VELYS applications, and technology upgrades
Equip qualified ISO partners to support appropriate workflows independently
Transition mature accounts toward local self-sufficiency
Build relationships with surgeons, operating room teams, and hospital stakeholders
Resolve regional clinical escalations and collaborate with Sales, Education, Marketing, Field Service, Utilization, and Commercial Operations
Provide visibility into launch readiness, account health, VCS capacity, capability gaps, and recommended actions
Communicate changes in customer support strategy, process, and technology to the team

Requirements

What you’ll need

Demonstrated expertise supporting complex robotic-assisted orthopedic procedures
Expert-level knowledge across robotic and digital surgery workflows and the VELYS ecosystem
Experience coaching and developing high-performing clinical professionals
Ability to balance direct customer engagement with people leadership and regional execution
Ability to influence surgeons, commercial partners, and hospital stakeholders without direct authority
Proficiency managing relationships and expectations with the Independent Sales Organization (ISO) network
Strong business acumen and understanding of capital technology adoption
Proactive ownership of log file reviews and platform adoption, translating procedural data into priorities and actions
Proficiency with CRM, analytics, and automation
Ability to travel up to 50% within the assigned region and up to 60% overall
Ability to maintain expert-level proficiency across VELYS Robotic-Assisted Solution (VRAS) TKA and UKA, VELYS Hip Navigation AI (VHN), and future digital applications
Ability to uphold Instructions for Use (IFU), surgical technique, and clinical standards

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado employees – 48 hours; Washington employees – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Remote work options may be considered on a case-by-case basis if approved by the Company