Platform Engineer – Service & Repair

Johnson & Johnson

. Define and evolve the technical architecture for the Butterfly CXM platform .

Posted 9/18/2026full-timeRaritan • Alabama • United StatesSeniorLead💰 $102,000 - $177,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining technical architecture and engineering strategy for enterprise-scale platforms, with a strong focus on AI integration, platform development, and reusable frameworks. Proven ability to lead engineering teams and establish enterprise standards in regulated environments.

Highest-signal resume keywords

Platform ArchitectureAI Ecosystem DesignMicrosoft Dynamics ExpertiseReusable Framework DevelopmentEnterprise Engineering Standards

ATS Keywords

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Hard Skills

Software EngineeringAI Agents DevelopmentPlatform ModernizationAPI Gateway KnowledgeEnterprise Architecture StandardsMulti-Agent ArchitecturesInfrastructure-as-CodeCI/CD GovernanceCloud Services (AWS)SDK Development

Soft Skills

LeadershipGoal SettingCareer DevelopmentInfluencing Executives

Tools & Technologies

Microsoft DynamicsAzureGitJenkinsTerraformKubernetesDockerCloudWatchSecrets ManagerEventBridge

Industry Keywords

MedTechPharmaceuticalHealthcareRegulated IndustriesEnterprise Scale

Tech Stack

Tools & technologies

AzureDistributed SystemsDockerDynamoDBEC2JenkinsKubernetesSDLCTerraform

About the role

Key responsibilities & impact

Define and evolve the technical architecture for the Butterfly CXM platform
Establish engineering strategy for shared service integration, full-stack requirements, gateway services, and runtime capabilities
Build foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption
Lead reusable agent frameworks, skills definition, and agent integration strategies
Establish enterprise standards for MCP, A2A, and A2UI interoperability
Create a shared catalog of AI services, tools, agents, and business capabilities
Partner with AI Core teams on governed agent execution, observability, security, discoverability, and platform operations
Ensure Microsoft Dynamics capabilities integrate with the broader J&J enterprise technology ecosystem
Define engineering quality metrics for platform reuse, service adoption, reliability, release velocity, developer productivity, and AI effectiveness
Build an engineering organization supporting the long-term AINF roadmap and expanded enterprise adoption
Own the engineering evolution of Service & Repair platform experiences from initial release through enterprise scale
Translate the MedTech CXM vision into a scalable engineering ecosystem connecting marketing, sales, pricing, contracting, customer service, and service and repair

Requirements

What you’ll need

7+ years of software engineering experience delivering enterprise-scale digital products, platforms, and distributed systems
4+ years as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy
2+ years developing and using AI agents and orchestration platforms
Experience leading large-scale platform modernization initiatives and establishing enterprise engineering standards
Experience building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications
Experience operating within highly regulated or complex enterprise environments
Expertise with Microsoft Dynamics, Azure, Co-Pilot, and Co-Pilot Studio
Expertise in Platform Development and commercial business processes
Experience leading employees and/or contractors, including goal setting and career development
Knowledge of API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge, DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, and Secrets Manager
Experience designing enterprise AI ecosystems including LLM integrations, agent-based systems, multi-agent architectures, agent orchestration, RAG, tool-calling frameworks, skills-based architectures, context engineering, AI observability, AI governance, A2A workflows, and MCP integrations
Hands-on expertise with Git, Jenkins, Terraform, Kubernetes, Docker, Infrastructure-as-Code, and platform observability
Deep working knowledge of the XENA platform, including its engineering principles, standards, accelerators, AI-enabled SDLC capabilities, coding and PR workflows, enterprise architecture standards, JPM deployment framework, CI/CD governance, approved tooling, and delivery patterns
Preferred: experience in medtech, pharmaceutical, healthcare, or regulated industries
Preferred: experience building enterprise agent platforms, Internal Developer Platforms, reusable enterprise SDKs, and framework libraries
Preferred: ability to influence senior executives and enterprise architecture stakeholders
Preferred: experience leading organizational transformation

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Remote work options may be considered case-by-case if approved by the Company