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Process Manager, Global Trade Services
Johnson & Johnson. Design and document current and future-state global trade processes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and documenting global trade processes while ensuring compliance with trade regulations and internal controls. Proficient in ERP systems, particularly SAP, and skilled in process improvement methodologies such as Lean and Six Sigma.
Highest-signal resume keywords
Global Trade Compliance OperationsERP Systems (SAP)Process Improvement (Lean, Six Sigma)Analytical Problem-SolvingStakeholder Communication and Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process DesignBusiness Process ImplementationRisk MonitoringSystem ConfigurationUser Acceptance Testing
Soft Skills
Analytical SkillsDecision-MakingRelationship BuildingCollaboration
Tools & Technologies
ERP SystemsSAP
Certifications & Qualifications
PMPFPXAPICSLeanSix Sigma
Industry Keywords
Global Trade ProcessesTrade ControlsSanctionsEmbargoesCompliance
Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Design and document current and future-state global trade processes
- Convert business challenges and operational needs into practical, standardized solutions
- Align requirements and priorities with business leaders, IT teams, compliance specialists, and global process owners
- Lead workshops, working sessions, and design reviews
- Simplify processes, strengthen compliance, reduce risk, and increase efficiency
- Contribute to system configuration, testing, deployment, user acceptance, cutover, hypercare, and stabilization
- Develop process documentation, work instructions, training materials, and governance artifacts
- Monitor risks, issues, and dependencies and raise concerns with recommendations
- Confirm global trade processes align with trade regulations, company policies, and internal controls
- Support Johnson & Johnson’s Transcend global ERP transformation program and future global trade operations
Requirements
What you’ll need- Minimum of High School or equivalent diploma/degree is required
- Bachelor’s / University or equivalent degree strongly preferred
- Minimum of 6 years of relevant professional experience
- Experience supporting global trade compliance operations, trade controls, sanctions, embargoes, sanctions/party lists, or related business processes
- Experience designing, improving, or implementing business processes
- Knowledge of ERP systems; SAP preferred
- Strong analytical, problem-solving, and decision-making capabilities
- Ability to communicate, collaborate effectively, and build relationships with technical and business teams in a global, matrixed environment
- English proficiency, written and verbal, required
- Up to 50% domestic and international travel required
- Ability to work on-site a minimum of three days each week, with two remote workdays available
- Certifications helpful in PMP, FPX, APICS, Lean, Six Sigma, or Process Excellence
Benefits
Comp & perks- Annual bonus with set target depending on pay grade/location, based on employee and company performance
- Vacation days
- Parental leave for a minimum of 12 weeks
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Well-being reimbursement
- Financial, physical, and mental health programs
- Service anniversary and recognition awards
- Insurance plans for employees and, in some locations, eligible dependents
- Netherlands annual base pay includes an 8% holiday allowance