Professional, Marketing Systems

Johnson & Johnson

. Partner with marketing and commercial stakeholders to translate business objectives into product and system capabilities across CRM, campaign management, analytics, and content platforms .

Posted 10/2/2026full-timeUnited StatesJuniorMid-Level💰 $94,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating business objectives into functional requirements and user stories for marketing technology platforms, while ensuring compliance with data privacy and regulatory standards. Proficient in collaborating with cross-functional teams to enhance system usability and operational efficiency.

Highest-signal resume keywords

Marketing Technology PlatformsRequirements GatheringData Privacy ComplianceAgile MethodologiesUser Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisProcess FlowsData ConceptsIntegrationsReportingSolution DesignTesting CoordinationCampaign ManagementAnalyticsContent Platforms

Soft Skills

Strong Communication SkillsCollaborationChange Management

Tools & Technologies

CRM SolutionsCampaign Management ToolsAnalytics PlatformsContent Management Systems

Certifications & Qualifications

Agile CertificationProduct Management CertificationCRM CertificationMarketing Technology Certification

Industry Keywords

HealthcareMedical DevicesRegulated IndustriesCommercial Execution

About the role

Key responsibilities & impact

Partner with marketing and commercial stakeholders to translate business objectives into product and system capabilities across CRM, campaign management, analytics, and content platforms
Support the end-to-end lifecycle of marketing systems, including requirements gathering, solution design support, testing coordination, deployment, and continuous improvement
Analyze business processes and user needs to improve marketing effectiveness, system usability, data quality, and operational efficiency
Collaborate with IT delivery teams, vendors, and platform owners to deliver solutions on time, within scope, and aligned with architectural and security standards
Enable reporting, dashboards, and insights for campaign performance, customer engagement, and commercial decision-making
Assist with change management, user training, documentation, communications, and post-implementation support
Monitor system performance and user feedback, recommend enhancements, and prioritize backlog items
Ensure compliance with governance, data privacy, regulatory, and quality requirements
Lead AI, advanced analytics, and automation applications to modernize commercial platforms and improve customer engagement, pricing and revenue optimization, and compliant commercial execution

Requirements

What you’ll need

Bachelor’s degree required in Information Systems, Computer Science, Business, Marketing, or a related field
2–4 years of experience as a technology, business, or product analyst supporting commercial, marketing, or customer-facing systems within an IT or digital function
Hands-on experience with marketing technology platforms, including requirements definition and user support
Ability to translate business needs into functional requirements, user stories, and process flows
Working knowledge of data concepts, integrations, and reporting
Ability to collaborate across IT, marketing, and external vendors
Strong written and verbal communication skills
English required; additional languages a plus
Up to 10% travel, primarily domestic
Master’s degree preferred
Experience in healthcare, medical devices, or regulated industries preferred
Familiarity with Agile or product-based delivery models preferred
Experience with vendors or system integrators delivering marketing or CRM solutions preferred
Agile, Product Management, CRM, or Marketing Technology certifications preferred

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours per calendar year for employees residing in Colorado; 56 hours per calendar year for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview accommodations for applicants with disabilities