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Quality Assurance Manager
Johnson & Johnson. Lead and oversee quality systems, processes, and controls at external manufacturing sites .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of Quality Assurance, Quality Control, and Compliance within FDA/EMA regulated environments, with a focus on managing quality oversight of external partners and driving continuous improvement initiatives. Proficient in analyzing quality metrics and leading cross-functional teams to enhance processes and ensure compliance with Good Manufacturing Practices.
Highest-signal resume keywords
Quality Assurance ManagementFDA/EMA Regulatory ExperienceGood Manufacturing PracticesQuality Oversight of External PartnersAnalytical Capabilities
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Systems DocumentationChange ControlCAPA PlansQuality Metrics AnalysisAseptic Pharmaceutical ManufacturingGood Tissue PracticesBiologics ProductsTechnical StudiesProduct DispositionValidation Documentation
Soft Skills
Interpersonal SkillsWritten CommunicationOral CommunicationStakeholder InfluenceProblem Resolution
Industry Keywords
FDA RegulationsEMA RegulationsQuality ControlCompliance GuidanceContinuous ImprovementHealth Authority InspectionsTech TransferNew Product IntroductionQuality CultureRisk-Based Decision-Making
About the role
Key responsibilities & impact- Lead and oversee quality systems, processes, and controls at external manufacturing sites
- Manage quality oversight in the selection, qualification, and ongoing monitoring of external partners
- Lead identification and resolution of quality issues and complaints, including investigations and CAPA plans
- Review and approve quality systems documentation, product disposition, manufacturing instructions, change controls, specifications, validation documentation, and technical studies
- Analyze quality metrics and trends to identify risks and improvement opportunities
- Build relationships with internal and external partners and influence external manufacturers to improve processes and quality culture
- Collaborate with external manufacturers on health authority inspections and follow-up responses and commitments
- Serve as the Quality Assurance representative on cross-functional project teams
- Provide compliance guidance and risk-based decision-making
- Drive continuous improvement initiatives aligned with business objectives and quality strategy
- Provide oversight for tech transfer and new product introduction activities
- Lead people and influence stakeholders with or without direct authority
- Support work teams located on-site and remotely
- Travel up to 30%
Requirements
What you’ll need- 8+ years working in an FDA/EMA regulated environment
- Bachelor’s degree in a scientific, technical, or related discipline required
- Extensive knowledge of Quality Assurance, Quality Control and Compliance
- Detailed knowledge of current Good Manufacturing Practices related to pharmaceutical production
- Experience managing quality oversight of external partners for commercial manufacturing operations
- Experience in Good Tissue Practices and Biologics products
- Experience in aseptic pharmaceutical manufacturing
- Strong interpersonal and written/oral communication skills
- Ability to own the resolution of complex Quality and Compliance issues with respect to External Manufacturing
- Strong analytical capabilities preferred
- Experience writing regulatory communications preferred
Benefits
Comp & perks- Retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Inclusive interview process and disability accommodations