Senior Director, Technology Services, EMEA

Johnson & Johnson

. Lead Technology Services strategy and industrialisation across EMEA .

Posted 10/15/2026full-timeBeerse • BelgiumSenior💰 €152,900 - €264,385 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in Technology Services strategy and operational management across EMEA, with a focus on financial acumen, compliance, and risk management. Proven ability to drive enterprise transformation, foster inclusive team cultures, and optimize technology investments while ensuring adherence to security and governance standards.

Highest-signal resume keywords

Leadership Experience in Information TechnologyEnterprise Transformation ManagementFinancial Acumen and Budget ManagementCybersecurity and Compliance KnowledgeChange Leadership and Adaptability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ManagementEnterprise Business InitiativesTechnology Portfolio ManagementService ManagementRisk ManagementAI Adoption and AutomationTechnology Ecosystem KnowledgeArchitecture StandardsPerformance Metrics MonitoringIncident Management

Soft Skills

Relationship-BuildingInfluence in Complex EnvironmentsCoaching and Talent DevelopmentChange Adoption LeadershipLearning Agility

Certifications & Qualifications

Relevant Professional Certifications

Industry Keywords

Healthcare Business ImperativesGlobal Technology ServicesEMEA MarketsMatrixed OrganisationInclusive Leadership

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead Technology Services strategy and industrialisation across EMEA
Deliver measurable business, technology, operational, financial and people outcomes
Accelerate adoption and reuse of global Technology Services platforms, products, services and capabilities across EMEA
Connect global strategy with regional execution and reduce duplication and unnecessary complexity
Serve on the Global Technology Services Leadership Team and contribute EMEA business and technology insight
Translate global strategy, roadmaps, standards and architecture into regional priorities, plans and measurable outcomes
Partner with regional business technology leaders and global service owners to incorporate regional requirements into scalable global capabilities
Ensure adherence to enterprise security, compliance, architecture and process standards
Shape EMEA JJT Council governance
Lead, coach and develop direct and indirect regional Technology Services teams
Partner on performance, development, succession and future-ready capability building
Create an inclusive one-team culture and lead change adoption
Monitor service health through service levels, KPIs, operational metrics and stakeholder feedback
Participate in global service governance and represent EMEA in service decisions
Partner on major incident management, problem resolution, continuous improvement and systemic service issues
Identify and mitigate operational, workforce, vendor, cybersecurity, compliance and country risks
Advise the EMEA JJT Council and regional business stakeholders
Optimise technology investment, cost transparency and value from global services
Identify opportunities for innovation, optimisation and automation
Accelerate responsible AI adoption using approved enterprise capabilities
Partner with AI platform, data, governance, security, privacy and technology teams
Manage the EMEA Technology Services financial portfolio
Ensure regional services meet security, privacy, compliance, resilience and risk requirements
Communicate priorities, performance, decisions and risks transparently
Intervene when critical business, service, financial, risk or people outcomes are not achieved

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology or a related field
Preferably advanced degree in a relevant discipline
Relevant professional certifications
10-15 years of leadership experience in Information Technology within a large-scale global organisation, with a proven record in operational management
5-8 years of experience managing enterprise business initiatives in a global, matrixed organisation
At least 5 years of experience leading enterprise transformation programmes, with demonstrated success in execution and operational management
At least 10 years of people management experience
Strong financial acumen, including experience managing significant budgets and technology portfolios
Ability to travel approximately 20% within EMEA and to the United States
Strategic and enterprise mindset with strong operational discipline
Ability to lead through influence in a complex global matrix
Strong knowledge of the technology ecosystem, enterprise platforms, service management, architecture, cybersecurity, risk and compliance
Ability to translate complex technology topics into clear business language
Demonstrated change leadership, adaptability, learning agility and sound judgement
Strong relationship-building skills and credibility with senior business and technology leaders
Commitment to inclusive people leadership, coaching, talent development and future-ready skills
Understanding of healthcare business imperatives and technology enablement
Experience working across multiple EMEA markets and with global technology service organisations
Experience advancing responsible AI, automation and digital ways of working in an enterprise environment

Benefits

Comp & perks

Annual bonus with set target depending on pay grade/location, based on employee and company performance
Vacation days
Parental leave for a minimum of 12 weeks
Bereavement leave
Caregiver leave
Volunteer leave
Well-being reimbursement
Programs for financial, physical and mental health
Service anniversary and recognition awards
Insurance plans for employees and, in some locations, eligible dependents