Senior Manager, Change Management & Training

Johnson & Johnson

. Lead and implement business adoption activities for ERP and other Supply Chain & Operations platform implementations .

Posted 10/5/2026full-timeUnited StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management methodologies and stakeholder engagement, with a strong focus on leading global change initiatives and training efforts for ERP and supply chain systems. Proven ability to develop and implement comprehensive change management plans and business readiness strategies within complex organizational environments.

Highest-signal resume keywords

Change Management MethodologiesERP ExpertiseStakeholder EngagementOrganizational ReadinessProject Delivery Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementBusiness AdoptionOrganizational Change ManagementTraining DevelopmentProcess TransformationOperational Technological ProcessesProject ManagementData CleanupInventory ManagementRisk Mitigation

Soft Skills

Interpersonal SkillsNegotiation SkillsCollaborationInfluencing SkillsCustomer Focus

Tools & Technologies

ERP SystemsDigital Adoption ToolsLearning TechnologiesChange Management FrameworksProject Governance Tools

Certifications & Qualifications

Prosci CertificationRelevant Certifications

Industry Keywords

Supply ChainOperationsMedical Devices Supply ChainTransformation ProgramsGlobal Business Processes

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and implement business adoption activities for ERP and other Supply Chain & Operations platform implementations
Develop and implement end-to-end change management plans for ERP and supply chain system implementations, upgrades, and process redesigns
Conduct organizational readiness assessments and change impact analyses to identify risks, gaps, and mitigation strategies
Align the Program Management Organization on resource needs, coordinated deliverables, and risks or concerns
Design stakeholder engagement frameworks and drive engagement and alignment across key discussions and decisions
Partner with process leads, business owners, and subject matter experts to identify changes across People, Process, and Technology
Implement change-impact mitigations through project governance and communicate with impacted partner groups
Develop and implement business readiness and cutover plans, including transactional data cleanup, relabeling, and physical inventory counts
Deliver proactive communications regarding project execution, business transformations, change impacts, and program awareness
Gauge organizational sentiment through dialogue, surveys, and other feedback methods
Design and deliver training curricula, track training effectiveness, and drive continuous improvement
Partner with global Supply Chain experts on global business processes and integration points
Ensure quality delivery of team goals on time and within budget
Establish coordinated project plans, schedules, and results with program leads, especially for business simulation and validation/readiness

Requirements

What you’ll need

Bachelor’s degree required in Business, Supply Chain, Operations, Information Systems, Organizational Change, or related field
5 years of progressive experience in change management, training, or transformation roles supporting enterprise initiatives
Proven experience leading global change and training efforts for enterprise systems, such as ERP, planning, logistics, or supply chain platforms
Strong knowledge of change management methodologies, stakeholder engagement, and organizational readiness practices
5 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs
3 years of organizational change management, communications, training, or business adoption leadership within a large transformation program or business unit
Proficiency in change management frameworks such as Prosci/ADKAR or Kotter 8-step, or equivalent
Deep understanding of Medical Devices Supply Chain
Hands-on project delivery experience required
Experience designing, developing, implementing, and leading operational technological processes within a global organization required
Excellent interpersonal and negotiating skills, with ability to influence and collaborate to achieve desired results
People management and development experience
Strong internal and external customer focus, including partner development and management
Ability to lead and govern cross-functional decision-making bodies required
Knowledge of deploying standardized work processes, tools, and templates required
Exceptional business and digital competence, including ERP expertise required
Experience working in a complex, multi-ERP/system environment required
Experience managing project timelines and achievements in complex business environments required
Experience managing external vendors and consulting partners
English required; additional languages preferred
Up to approximately 20–30% global travel may be required
Master’s degree, relevant certifications, Prosci certification, senior stakeholder engagement, regulated or matrixed transformation experience, learning technologies, digital adoption tools, blended learning, continuous improvement, process transformation, or operating model change preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Eligibility for the Company’s long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; Colorado residents – 48 hours; Washington residents – 56 hours
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Medical, dental, and vision benefits, as applicable under the relevant plan or agreement
Inclusive interview process and disability accommodations