Senior Manager, Change Management & Training

Johnson & Johnson

. Lead and implement business adoption activities and results for ERP and other Supply Chain & Operations platform implementations .

Posted 10/5/2026full-timeUnited StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading change management initiatives and training programs for ERP and supply chain systems, ensuring organizational readiness and stakeholder engagement. Proficient in developing comprehensive business adoption strategies and managing cross-functional teams to achieve project goals within budget and timelines.

Highest-signal resume keywords

Change Management MethodologiesERP ExpertiseStakeholder EngagementOrganizational ReadinessTraining Development and Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementProject DeliveryBusiness Process RedesignData Clean-UpOrganizational Change ManagementSupply Chain ManagementProcess TransformationDigital Adoption ToolsLearning TechnologiesOperational Technological Processes

Soft Skills

Interpersonal SkillsNegotiating SkillsCollaborationInfluencing SkillsPeople Management

Tools & Technologies

ERP SystemsChange Management FrameworksProsci/ADKARKotter 8-StepBusiness Simulation Tools

Certifications & Qualifications

Prosci CertificationRelevant CertificationsMaster’s Degree

Industry Keywords

Supply ChainOperationsMedical DevicesTransformation ProgramsGlobal Change Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead and implement business adoption activities and results for ERP and other Supply Chain & Operations platform implementations
Develop and implement end-to-end change management plans for ERP and supply chain system implementations, upgrades, and process redesigns
Conduct organizational readiness assessments and change impact analyses to identify risks, gaps, and mitigation strategies
Align the Program Management Organization on resource needs, coordinated deliverables, and risks or concerns
Design stakeholder engagement frameworks and drive engagement and alignment across key discussions and decisions
Partner with process leads, business owners, and subject matter experts to identify major People, Process, and Technology changes
Implement change impact mitigations into project governance and communicate with impacted partner groups
Develop and implement comprehensive business readiness and cutover plans, including transactional data clean-up, relabeling, and physical inventory counts
Ensure proactive, concise, and pertinent communications for key groups and impacted users
Gauge organizational sentiment through dialogue, surveys, and other methods
Design and deliver training curricula; track training effectiveness and performance for continuous improvement
Partner with global Supply Chain experts to design, develop, maintain, and improve global business processes and integration points
Ensure quality delivery of team goals on time and within budget
Establish coordinated project plans, schedules, and results around business simulation and validation/readiness
Partner with extended teams, functional workstreams, business leaders, external experts, and project management teams to implement a cohesive organizational change plan

Requirements

What you’ll need

Bachelor’s degree required in Business, Supply Chain, Operations, Information Systems, Organizational Change, or related field
5 years of progressive experience in change management, training, or transformation roles supporting enterprise initiatives
Proven experience leading global change and training efforts for enterprise systems, such as ERP, planning, logistics, or supply chain platforms
Strong knowledge of change management methodologies, stakeholder engagement, and organizational readiness practices
5 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs
3 years of organizational change management, communications, training, or business adoption leadership within a large transformation program or business unit
Proficiency in change management frameworks, including Prosci/ADKAR, Kotter 8-step, or equivalent
Deep understanding of Medical Devices Supply Chain
Hands-on project delivery experience
Experience designing, developing, implementing, and leading operational technological processes within a global organization
Excellent interpersonal and negotiating skills, with ability to influence and collaborate
People management and development experience
Ability to lead and govern cross-functional decision-making bodies
Knowledge of standardized work processes, tools, and templates
ERP expertise and exceptional business and digital competence
Experience working in a complex, multi-ERP/system environment
Experience managing project timelines and achievements in complex business environments
Experience managing external vendors and consulting partners
English required; additional languages preferred
Up to approximately 20–30% global travel may be required
Master’s degree, relevant certifications, Prosci certification, senior stakeholder engagement, regulated or matrixed transformation experience, learning technologies, digital adoption tools, blended learning, continuous improvement, process transformation, or operating model change preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Long-term incentive program
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Hybrid Work
Inclusive interview process and disability accommodations