Senior Manager, Field Operations, Oncology

Johnson & Johnson

. Partner with Oncology senior leaders and cross-functional teams to identify, design, and optimize operational processes .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational process optimization, field sales support, and strategic planning within the pharmaceutical and healthcare industries. Proficient in developing performance metrics, dashboards, and training resources to enhance field operational capabilities and customer engagement.

Highest-signal resume keywords

Field Sales SupportOperational Process OptimizationPerformance Metrics DevelopmentProject ManagementStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field DeploymentIncentive CompensationBusiness PlanningCustomer TargetingReporting and DashboardsLearning and DevelopmentAnalytical SkillsProblem-SolvingChange ManagementHealthcare Reimbursement Knowledge

Soft Skills

Strategic ThinkingCommunicationInfluencing Without AuthorityTeam LeadershipCollaboration

Tools & Technologies

Performance DashboardsPresentation ToolsFacilitation ToolsEmerging TechnologiesAI Utilization

Industry Keywords

PharmaceuticalBiotechnologyMedical DeviceHealthcareOncologySpecialty-Market ExperienceField LeadershipSales OperationsCommercial Excellence

About the role

Key responsibilities & impact

Partner with Oncology senior leaders and cross-functional teams to identify, design, and optimize operational processes
Translate strategy into disciplined execution and drive consistent implementation across the field sales organization
Develop and implement scalable field operational capabilities
Establish and lead operational workstreams for field deployment, incentive compensation, field reporting, technology enablement, performance metrics and dashboards, learning and development planning, external sales organization management, field business planning, account and roster management, targeting, onboarding, and national field meetings
Lead planning and operational oversight for national and field meetings
Develop manager coaching resources, field coaching reports, and performance metrics
Liaise with senior sales leaders and Learning & Development to develop and deploy field training content and learning plans
Collaborate with Marketing, Sales Leadership, Commercial Excellence, Analytics, Technology, Incentive Compensation, and other partners
Support new-hire onboarding, field business planning and reviews, account-list management, roster management, deployment, and targeting
Develop and maintain dashboards, reports, and performance measures
Manage priorities, risks, timelines, and stakeholder expectations across concurrent workstreams
Identify and scale operational best practices to strengthen customer engagement and organizational effectiveness

Requirements

What you’ll need

A minimum of a Bachelor’s degree
A minimum of three (3) years of relevant experience in the pharmaceutical, biotechnology, medical device, or healthcare industry
Demonstrated experience supporting or partnering with a field sales organization
Strong analytical, strategic thinking, planning, project management, and problem-solving capabilities
Demonstrated ability to work effectively in a matrix environment, influence without direct authority, and communicate with senior leaders
Ability to manage competing priorities, identify and assess risk, and deliver high-quality work independently and collaboratively
Ability to travel up to 30%, including overnight travel as required
Oncology or other specialty-market experience preferred
Field sales, field leadership, sales operations, or commercial excellence experience preferred
Experience with field deployment, incentive compensation, reporting and dashboards, customer targeting, business planning, or learning and development preferred
Knowledge of healthcare reimbursement and access from patient and provider perspectives preferred
People management or team leadership experience preferred
Strong technology utilization, presentation, facilitation, and change-management capabilities preferred
Commitment to learning and applying emerging technologies such as AI preferred

Benefits

Comp & perks

Annual performance bonus
Medical, dental, and vision insurance
Life insurance
Short- and long-term disability insurance
Business accident insurance
Group legal insurance
Pension plan
401(k) savings plan
Long-term incentive program
Vacation up to 120 hours per calendar year
Sick time up to 40 hours per calendar year (up to 56 hours for employees residing in Washington State)
Holiday pay, including floating holidays, up to 13 days per calendar year
Work, Personal and Family Time up to 40 hours per calendar year
Inclusive interview process and disability accommodations