Senior Manager, Global Network Stable Services

Johnson & Johnson

. Define and execute the global strategy, operating model, governance framework, and service roadmap for Network Stable Services .

Posted 10/2/2026full-timeSão José dos Campos • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and executing global network strategies, managing complex service delivery, and leading diverse technical teams. Proficient in governance frameworks, performance metrics, and vendor management within a regulated environment.

Highest-signal resume keywords

Global Strategy DevelopmentNetwork Service Delivery ManagementVendor ManagementChange ManagementPerformance Metrics Establishment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise NetworkingLANWANNetwork SecurityLoad BalancingIPAMCloud ConnectivityService GovernanceOperational MetricsContinuous Improvement

Soft Skills

LeadershipCoachingNegotiationFinancial AwarenessCommunication

Industry Keywords

Infrastructure OperationsManaged-Service ProvidersService ManagementComplianceOperational Readiness

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Define and execute the global strategy, operating model, governance framework, and service roadmap for Network Stable Services
Lead globally distributed internal resources, regional leads, contractors, and managed-service providers
Govern network service requests from intake and requirements assessment through solutioning, planning, implementation, validation, documentation, and closure
Oversee LAN, WAN, wireless, network security, load balancing, IPAM, cabling coordination, and related infrastructure service delivery
Ensure network implementations meet change-management, security, quality, asset-management, documentation, and operational-readiness requirements
Govern managed-service providers and strategic suppliers, including operational reviews, service-improvement plans, escalations, resource planning, and supplier-performance discussions
Identify and prioritize automation, AI, standardization, reusable designs, and automated controls for network services
Define performance measures, dashboards, governance reports, and improvement targets
Present performance, risks, priorities, investment needs, and recommendations to senior leadership
Coach and develop employees, regional leaders, contractors, and service-provider teams

Requirements

What you’ll need

Bachelor’s degree or equivalent experience in Computer Science, Information Technology, Telecommunications, Electrical Engineering, or a related discipline
Minimum of 10 years of related experience in enterprise networking, network delivery, infrastructure operations, or technology services
Minimum of 5 years of experience leading people, global technical teams, contractors, or managed-service providers
Experience managing complex network service delivery across multiple regions and time zones
Experience governing third-party suppliers or managed-service providers in a large enterprise environment
Experience with formal change management, service management, compliance, and operational-readiness processes
Fluent English
Strong knowledge of enterprise LAN, WAN, wireless, network security, load-balancing, IPAM, cloud connectivity, and associated infrastructure services
Strong understanding of end-to-end network service-request delivery
Experience establishing service governance, operational metrics, management dashboards, and continuous-improvement plans
Strong vendor-management, negotiation, financial-awareness, and service-performance-management capabilities
Ability to operate effectively in a global, matrixed, multicultural, and regulated environment

Benefits

Comp & perks

Inclusive work environment
Continuous learning
Knowledge sharing and succession planning
Employee development and coaching
Automation and AI capability development