Senior Manager – IT Vendor Management

Johnson & Johnson

. Define and lead the strategic vendor management approach across Technology Services .

Posted 10/19/2026full-timeUnited StatesSenior💰 $122,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic vendor management, including governance, performance optimization, and risk management across technology services. Proven ability to lead negotiations, establish vendor relationships, and drive commercial value in alignment with organizational objectives.

Highest-signal resume keywords

Strategic Vendor ManagementVendor Governance StructuresContract NegotiationsPerformance ManagementFinancial Acumen

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vendor Performance ManagementSLA MonitoringKPI DevelopmentCost OptimizationRisk ManagementCloud ServicesManaged ServicesIT Financial ManagementSourcing DecisionsCommercial Reviews

Soft Skills

Executive CommunicationStakeholder ManagementAnalytical SkillsCoachingInfluencing

Certifications & Qualifications

ITIL CertificationVendor/Supplier Management CertificationSourcing CertificationContract Management CertificationProject Management Certification

Industry Keywords

Strategic SourcingTechnology ServicesGlobal Sourcing ModelsRegulated IndustriesVendor Consolidation

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Define and lead the strategic vendor management approach across Technology Services
Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives
Lead end-to-end governance of strategic technology vendors across selection, onboarding, performance management, commercial reviews, renewals, transformation, escalations, and exits
Drive collaboration, innovation, and co-development with key technology partners
Establish and lead vendor governance forums, Quarterly Business Reviews, and executive business reviews
Partner with IT service owners, Strategic Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders on vendor strategies and sourcing decisions
Lead sourcing events, vendor selection, renewals, commercial negotiations, service changes, contract optimization, vendor consolidation, and exit strategies
Drive commercial value, cost optimization, and value realization across the vendor portfolio
Monitor supplier performance against SLAs, KPIs, contractual commitments, and strategic objectives
Establish governance for operational, financial, cybersecurity, compliance, concentration, contractual, and service-continuity risks
Lead executive-level vendor performance and portfolio reporting
Drive cross-vendor performance and continuous improvement
Partner with Finance and IT Financial Management on vendor spend, financial performance, forecasts, realized value, and optimization
Develop scalable vendor-management processes, governance standards, templates, tools, and performance measures
Serve as senior escalation point for significant vendor performance, commercial, service, risk, and relationship issues

Requirements

What you’ll need

Bachelor's degree in information technology, Computer Science, Business Administration, or related field required
10+ years of progressive experience in IT vendor management, strategic sourcing, technology services, supplier management, or related disciplines, with increasing leadership responsibility
Experience leading strategic technology vendor relationships within a large, global, or matrixed organization
Experience establishing vendor governance structures and managing vendor performance through SLAs, KPIs, scorecards, service reviews, and executive governance
Strong understanding of managed services, cloud, infrastructure, applications, and professional services
Strong commercial acumen and experience influencing contract negotiations, renewals, sourcing decisions, cost optimization, and value realization
Experience identifying and managing vendor-related operational, financial, cybersecurity, compliance, and service-delivery risks
Ability to synthesize vendor performance, risks, financials, and commercial considerations into recommendations for senior leaders
Ability to influence across Technology, Sourcing, Procurement, Finance, Legal, and external partners
People leadership experience, including coaching, performance management, talent development, and building vendor-management capabilities
Strong negotiation, executive communication, analytical, and stakeholder-management skills
Fluent in English
Master's degree or MBA preferred
Preferred experience in regulated industries, sourcing/procurement/legal, global sourcing models, IT financial management, vendor consolidation, sourcing transformation, managed-service transformation, contract optimization, and strategic vendor-management capability development
ITIL, vendor/supplier management, sourcing, contract management, or project management certification preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Hybrid work arrangement
Travel up to approximately 10–20%, domestic and international