Senior Manager, IT Vendor Management

Johnson & Johnson

. Define and lead the strategic vendor management approach across Technology Services .

Posted 10/19/2026full-timeUnited StatesSenior💰 $122,000 - $245,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic vendor management, including governance, performance optimization, and risk management across technology services. Proven ability to lead cross-functional collaboration and influence key stakeholders to drive commercial value and operational excellence.

Highest-signal resume keywords

Strategic Vendor ManagementGovernance StructuresContract NegotiationsPerformance ManagementFinancial Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Performance ManagementSLA MonitoringKPI DevelopmentCost OptimizationRisk ManagementTechnology Service-Delivery ModelsCommercial AcumenSourcing DecisionsVendor ConsolidationContract Optimization

Soft Skills

Executive CommunicationAnalytical SkillsStakeholder ManagementCoachingInfluencing

Certifications & Qualifications

ITIL CertificationVendor/Supplier Management CertificationSourcing CertificationContract Management CertificationProject Management Certification

Industry Keywords

HealthcareMedical DevicesLife SciencesGlobal Sourcing ModelsManaged Services

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Define and lead the strategic vendor management approach across Technology Services
Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives
Lead end-to-end governance of strategic technology vendors across selection, onboarding, performance management, commercial reviews, renewals, transformation, escalations, and exits
Drive collaboration, innovation, and co-development with key technology partners
Establish and lead vendor governance forums, Quarterly Business Reviews, and executive business reviews
Partner with IT service owners, Strategic Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders on vendor strategies and sourcing decisions
Provide leadership for sourcing events, vendor selection, renewals, commercial negotiations, service changes, contract optimization, vendor consolidation, and exit strategies
Drive commercial value, cost optimization, and value realization across the vendor portfolio
Monitor supplier performance against SLAs, KPIs, contractual commitments, and strategic objectives; drive corrective actions and continuous improvement
Establish governance for operational, financial, cybersecurity, compliance, concentration, contractual, and service-continuity risks
Lead executive-level vendor performance and portfolio reporting
Drive cross-vendor performance and continuous improvement
Partner with Finance and IT Financial Management on vendor spend, financial performance, commitments, forecasts, and optimization
Develop scalable vendor-management processes, governance standards, templates, tools, and performance measures
Serve as the senior escalation point for significant vendor performance, commercial, service, risk, and relationship issues

Requirements

What you’ll need

Bachelor's degree in information technology, Computer Science, Business Administration, or related field required
10+ years of progressive experience in IT vendor management, strategic sourcing, technology services, supplier management, or related disciplines, with increasing leadership responsibility
Experience leading strategic technology vendor relationships within a large, global, or matrixed organization
Experience establishing vendor governance structures and managing vendor performance through SLAs, KPIs, scorecards, service reviews, and executive governance
Strong understanding of technology service-delivery models including managed services, cloud, infrastructure, applications, and professional services
Strong commercial acumen and experience influencing contract negotiations, renewals, sourcing decisions, cost optimization, and value realization
Experience identifying and managing vendor-related operational, financial, cybersecurity, compliance, and service-delivery risks
Ability to synthesize vendor performance, risks, financials, and commercial considerations into clear recommendations for senior Technology and business leaders
Ability to influence across Technology, Sourcing, Procurement, Finance, Legal, and external partners in a complex organizational environment
People leadership experience, including coaching, performance management, talent development, and building vendor-management capabilities
Strong negotiation, executive communication, analytical, and stakeholder-management skills
Fluent in English
Master's degree or MBA preferred
Experience supporting regulated industries such as healthcare, medical devices, or life sciences preferred
Background in sourcing, procurement, or legal preferred
Experience managing global sourcing models and strategic technology vendors across multiple geographies preferred
Experience with financial management of IT services, including budgeting and chargeback/showback models preferred
Experience leading vendor consolidation, sourcing transformation, managed-service transformation, or significant contract optimization initiatives preferred
Experience establishing or maturing strategic vendor management or supplier management capability preferred
ITIL, vendor/supplier management, sourcing, contract management, or project management certification preferred

Benefits

Comp & perks

Consolidated retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Hybrid work arrangement
Travel opportunities up to approximately 10–20%, domestic and international, based on business needs