Senior Manager, MedTech CxM Commercial Platforms – Marketing

Johnson & Johnson

. Own the vision and prioritization of platform-level features for MedTech CxM Commercial Marketing platforms .

Posted 9/18/2026full-timeRaritan • Alabama • United StatesSenior💰 $122,000 - $212,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing platform-level features and lifecycle activities within MedTech CxM Commercial Marketing, focusing on AI-driven processes, vendor management, and compliance. Proven ability to lead cross-functional teams, drive continuous improvement, and align technology solutions with enterprise architecture standards.

Highest-signal resume keywords

Microsoft DynamicsMicrosoft AzurePlatform DevelopmentVendor ManagementAI Fluency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Platform Lifecycle ManagementSoftware Product Development LifecycleAPI Architecture/DesignCloud-Native TechnologiesData Management

Soft Skills

Facilitation SkillsCollaboration SkillsInfluencing SkillsGoal SettingPerformance Management

Tools & Technologies

Microsoft CopilotMicrosoft Copilot StudioSAFe Framework

Industry Keywords

MedTechCxM MarketingCommercial Business ProcessesRegulated EnvironmentContinuous Process Improvement

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Own the vision and prioritization of platform-level features for MedTech CxM Commercial Marketing platforms
Drive technical delivery, business value realization and platform/product outcomes
Own end-to-end platform lifecycle activities, including vision, strategy, prioritization, delivery, performance management and production operations
Enable AI-driven and data-centric lifecycle processes
Ensure scalability, reliability, standardization and reduced fragmentation across operating companies and legacy systems
Align product, architecture and portfolio stakeholders and build technical backlogs with Product Owners and Product/Platform Architects
Manage cross-team roadmap and backlog dependencies while balancing business value, feasibility, cost and delivery timelines
Manage vendors and suppliers and maintain expertise in CxM Marketing technology trends
Establish interaction models, cadences, standards, best practices and decision rights between product and platform teams
Ensure platform alignment with enterprise architecture standards, including APIs, security controls, approved technologies and data standards
Drive platform solution selection and build-versus-buy decisions, including CloudX strategy
Collaborate with Lead Engineers on architecture of critical capabilities and solutions
Build financial budgets and resource plans
Manage Microsoft Dynamics CxM system change control, risk management and related IT procedures
Drive continuous improvement through automation, insights, metrics, best practices and coaching
Process onboarding and offboarding of stable team resources and implement compliance control processes
Manage individual contributors and/or Supervisors and conduct effective performance management
Participate in on-call rotations, lead incident triage and restoration, and drive root-cause analysis with corrective and preventive actions

Requirements

What you’ll need

A Bachelor’s degree or equivalent experience, preferably in Information Technology, Computer Science, Business, Engineering or related field
10+ years performing progressively advanced duties
Expert knowledge of Microsoft Dynamics, Azure, Co-Pilot and Co-Pilot Studio
Expertise in platform development and commercial business processes
Experience leading teams of employees and/or contractors, including goal setting and career development
Experience leading multiple global efforts with time and cost constraints in a fast-paced regulated environment
Experience with software product development lifecycle, product backlogs, release plans, blocker removal and SAFe
Strong facilitation, collaboration and influencing skills
Proven ability to develop creative technology solutions, technology/resource estimates and plans
Strong commitment to continuous process improvement
Experience in vendor management and creating technology product visions and strategies
Experience building and integrating products with platforms, data management, API architecture/design and cloud-native technologies
Experience engineering products over their lifecycle in a multi-team/channel context
Demonstrated AI fluency, including responsible use and evaluation of generative AI while maintaining accountability and complying with governance, privacy, security and policy requirements
Required skills: Microsoft Azure, Microsoft Copilot, Microsoft Copilot Studio, Microsoft Dynamics 365

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Hybrid Work
Inclusive interview-process accommodations
Equal opportunity employment