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Senior Manager – Product Quality Management
Johnson & Johnson. Lead monitoring, analysis, and improvement of brand quality from new product introduction through customer delivery .
Posted 9/17/2026full-timeMilpitas • California • United StatesSenior💰 $122,000 - $244,950 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in brand quality management, including the development and execution of strategic quality plans, adherence to GMP/ISO regulations, and collaboration across R&D, manufacturing, and supply chain functions. Proven ability to drive business outcomes through effective communication and leadership in quality decision-making.
Highest-signal resume keywords
Brand Quality ManagementGMP/ISO RegulationsStatistical MethodsLeadership and MentoringNPI Process
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
StatisticsProcess EngineeringQuality ImprovementManufacturing Process OptimizationTechnical ImprovementsChange ControlValidation RegulationsBrand Performance AnalysisCAPA ManagementDeviation Assessment
Soft Skills
Excellent CommunicationInterpersonal SkillsOrganizational SkillsLeadership AbilityManagement Abilities
Tools & Technologies
Manufacturing EquipmentQuality Control PlansBrand Scorecard Metrics
Industry Keywords
Medical Device IndustryNPIGMPISORegulatory Compliance
About the role
Key responsibilities & impact- Lead monitoring, analysis, and improvement of brand quality from new product introduction through customer delivery
- Communicate brand health to commercial leadership to improve brand equity
- Develop and lead strategic 10-year quality plans per brand addressing patient needs
- Make key quality decisions for assigned brands
- Partner with commercial, regional offices, Regulatory, and Complaint Handling to gather brand performance information
- Partner with R&D leadership to optimize new product quality and assess, accelerate, modify, or delay product launches
- Partner with Supply Chain leadership to implement manufacturing process modifications and improvements
- Lead product improvement strategy with NPI Quality Engineering and Customer Experience Engineering
- Lead overarching CAPAs in partnership with engineering, R&D, and Supply Chain Engineering
- Review and assess brand-wide deviations from design intent
- Co-own product decisions with site quality leaders
- Exercise signature authority on non-conformances and change control for assigned product lines
- Serve as accountable signatory for quality plans, control plans, major changes, and validations
- Communicate across all organizational levels and integrate brand quality plans into the product value stream
- Drive quantifiable business outcomes and monitor brand scorecard health across quality, customer, supply chain, and commercial metrics
- Adhere to environmental policy and procedures and support department environmental objectives
Requirements
What you’ll need- University / Bachelor’s Degree or Equivalent (required)
- 8+ years working experience in Statistics/Process Engineering/Medical Device Industry (required)
- 3+ years experience in at least 2 of the following domains: R&D, Manufacturing, Quality
- Excellent communication, interpersonal and organizational skills
- Understanding and application of statistical methods
- Technical understanding of manufacturing equipment and processes
- Understanding of the NPI process
- Experience in technical improvements processes
- Thorough understanding of GMP/ISO regulations and validation regulations
- Strong leadership and mentoring skills
- Demonstrated management abilities
- Demonstrated leadership ability over several functions
- Business sense and experience
- Ability to build cost savings and growth business cases
- Up to 10% domestic and international travel required
Benefits
Comp & perks- Retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Inclusive interview accommodations for applicants with disabilities