Senior Manager, Product Quality Management

Johnson & Johnson

. Lead monitoring, analysis, and improvement of brand quality from NPI through the customer .

Posted 9/17/2026full-timeIrvine • California • United StatesSenior💰 $122,000 - $244,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in brand quality management, statistical methods, and regulatory compliance within the medical device industry. Proven ability to lead cross-functional teams and implement strategic quality plans to enhance brand equity and operational efficiency.

Highest-signal resume keywords

Brand Quality ManagementStatistical Methods ApplicationGMP/ISO Regulations UnderstandingLeadership and MentoringNPI Process Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

StatisticsProcess EngineeringQuality AssuranceManufacturing Process OptimizationTechnical ImprovementsChange ControlValidation RegulationsData AnalysisQuality Metrics TrackingCAPA Management

Soft Skills

Excellent CommunicationInterpersonal SkillsOrganizational SkillsLeadership AbilitiesManagement Skills

Tools & Technologies

Manufacturing EquipmentQuality Control SystemsStatistical Software

Industry Keywords

Medical Device IndustryNPIGMPISOBrand EquitySupply ChainR&DCustomer ComplaintsEnvironmental PoliciesProduct Value Stream

About the role

Key responsibilities & impact

Lead monitoring, analysis, and improvement of brand quality from NPI through the customer
Communicate brand health information to commercial leadership to improve brand equity
Partner with Supply Chain, R&D, QA, commercial leadership, regulatory, regional offices, and complaint handling teams
Lead the strategic 10-year quality plan per brand addressing patient needs
Make key quality decisions on assigned brands
Gather short- and long-term brand performance information
Partner with R&D leadership to optimize new product quality and assess, accelerate, modify, or delay launches
Partner with Supply Chain leadership to implement manufacturing process modifications and improvements
Lead overarching CAPAs with NPI Quality Engineering and Customer Experience Engineering
Review and assess brand-wide deviations from design intent
Co-own product decisions with site quality leaders
Exercise signature authority on non-conformances and change controls for assigned product lines
Sign off on quality plans, control plans, major changes, and validations
Communicate across the organization and integrate brand quality plans into the product value stream
Track brand scorecard health across quality, customer complaints, supply chain, and commercial metrics
Adhere to environmental policies and support department environmental objectives

Requirements

What you’ll need

University / Bachelor’s Degree or Equivalent (required)
8+ years working experience in Statistics/Process Engineering/Medical Device Industry (required)
3+ years experience in at least 2 of the following domains: R&D, Manufacturing, Quality
Excellent communication, interpersonal and organizational skills
Understanding and application of statistical methods
Technical understanding of manufacturing equipment and processes
Understanding of the NPI process
Experience in technical improvements processes
Thorough understanding of GMP/ISO regulations and validation regulations
Strong leadership and mentoring skills
Demonstrated management abilities
Demonstrated leadership ability over several functions
Business sense and experience
Ability to build cost savings and growth business cases
Up to 10% domestic and international travel (required)
Bachelor’s Degree in Statistics/Engineering/Science (preferred)
Advanced degree Technical/MBA (preferred)

Benefits

Comp & perks

Retirement plan (pension)
Savings plan (401(k))
Vacation – 120 hours per calendar year
Sick time – 40 hours per calendar year
Holiday pay, including Floating Holidays – 13 days per calendar year
Work, Personal and Family Time – up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Inclusive interview accommodations for applicants with disabilities