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Senior Manager, Third Party Management
Johnson & Johnson. Lead global operational execution of Johnson & Johnson's Third Party Management program .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Third Party Management, including risk assessment, compliance, and operational performance. Proven ability to lead teams, drive process improvements, and enhance service delivery across global operations.
Highest-signal resume keywords
Third Party ManagementRisk ManagementOperational PerformanceService DeliveryCompliance Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk AssessmentProcess ImprovementPerformance ManagementQuality OversightWorkforce ManagementOperational Metrics MonitoringDue DiligenceIssue ManagementSupplier GovernanceContinuous Improvement
Soft Skills
LeadershipCollaborationCoachingAccountabilityCustomer Service
Tools & Technologies
TPM Technology PlatformsWorkflow Tools
Industry Keywords
ProcurementComplianceSupplier ManagementShared ServicesAnti-Bribery and CorruptionAnti-Money LaunderingPrivacySanctions
About the role
Key responsibilities & impact- Lead global operational execution of Johnson & Johnson's Third Party Management program
- Oversee third-party lifecycle activities, including onboarding, due diligence, risk assessments, ongoing monitoring, issue management, and offboarding
- Drive workforce management, service delivery, process standardization, performance management, quality oversight, and continuous improvement
- Lead day-to-day Third Party Management operations across assigned teams and regions
- Ensure achievement of service levels, operational performance metrics, quality targets, and stakeholder experience objectives
- Monitor operational volumes, workloads, cycle times, and capacity utilization
- Serve as an escalation point for complex operational issues, risk exceptions, and process challenges
- Execute TPM policies, procedures, standards, and governance requirements
- Support program enhancements, operating model changes, continuous improvement initiatives, management reporting, governance reviews, audits, and regulatory examinations
- Oversee due diligence, risk assessment, monitoring, remediation, and offboarding activities
- Partner with Compliance, Legal, Privacy, Global Security, ISRM, Healthcare Compliance, Procurement, business stakeholders, and other risk functions
- Ensure adherence to requirements related to sanctions, anti-bribery and corruption, anti-money laundering, privacy, and supplier risk management
- Monitor operational metrics and identify opportunities to improve efficiency, cycle times, quality, and user experience
- Lead process improvement and automation or technology-enabled solution initiatives
- Support adoption of TPM technology platforms and workflow tools
- Lead and develop managers, team leads, and individual contributors across multiple locations and time zones
- Establish goals, performance expectations, and accountability measures
- Coach team members and leaders and support workforce planning, succession planning, and talent development
- Foster collaboration, accountability, continuous improvement, inclusion, and customer service
Requirements
What you’ll need- Bachelor's degree required
- Advanced degree in Business, Supply Chain, Finance, Law, Compliance, Risk Management, or related field preferred
- Minimum of 7-10 years of progressive experience in Third Party Management, Procurement, Compliance, Risk Management, Supplier Management, Shared Services, Operations, or related disciplines
- Demonstrated experience leading operational teams in a complex, high-volume, process-driven environment
- Experience managing managers, team leads, and/or global operational teams
- Experience driving service delivery, quality, operational performance, and continuous improvement
- Experience working across regions and partnering with global stakeholders
- Experience supporting enterprise programs and cross-functional initiatives
- Strong understanding of procurement and/or compliance processes
- Experience working within third-party risk management, supplier governance, or related risk frameworks preferred
Benefits
Comp & perks- Inclusive work environment
- Employee respect for diversity and dignity
- Recognition of employee merit