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Technical Product Manager, Vision Americas – Connected Experience
Johnson & Johnson. Define and communicate a multi-year product vision, strategy, and roadmap for Vision Americas Connected Experience platforms .
Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Define and communicate a multi-year product vision, strategy, and roadmap for Vision Americas Connected Experience platforms
- Translate business objectives into technology-enabled capabilities supporting customer acquisition, engagement, retention, and loyalty
- Drive alignment between regional business priorities and global platform strategies
- Establish and manage product objectives, key results, success metrics, and value realization plans
- Own the Americas Connected Experience product portfolio and balance strategic investments, innovation, regulatory requirements, and operational excellence
- Lead annual business planning, funding requests, investment prioritization, and financial management
- Manage product budgets, forecasts, and resource allocation
- Oversee the digital ecosystem supporting eye care professionals, consumers, and commercial teams
- Champion seamless experiences across professional, consumer, and e-commerce channels
- Partner with marketing stakeholders on digital engagement, campaigns, personalization, and content delivery
- Drive improvements in conversion, adoption, customer effort score, and user satisfaction
- Partner with Product Owners, Engineers, Architects, UX teams, and Delivery Leaders to execute roadmaps
- Lead prioritization and governance across product teams and agile squads
- Ensure scalability, reliability, security, and maintainability of connected digital platforms
- Evaluate emerging technologies and industry trends
- Build relationships with marketing, commercial, technology, digital, and platform leadership
- Present product strategies, business cases, roadmaps, risks, and performance metrics to executives
- Serve as technology leader for Vision Care Canada and member of its Leadership Team
- Lead and mentor Product Owners, Product Analysts, and cross-functional product team members
- Develop talent pipelines and succession strategies
- Promote product-centric ways of working and agile best practices
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, Marketing, or related field
- 8+ years of experience in product management, digital product leadership, technology management, or related roles
- Experience leading enterprise-scale digital products and customer-facing platforms
- Demonstrated success managing complex stakeholder environments across business and technology functions
- Strong understanding of digital marketing ecosystems, CRM technologies, web platforms, and e-commerce solutions
- Experience leading cross-functional agile teams
- Strong financial acumen, including portfolio planning, budgeting, and investment prioritization
- Excellent executive communication, presentation, and influencing skills
- Experience in healthcare, medical device, pharmaceutical, consumer health, or highly regulated industries
- Experience with digital experience platforms (DXP), CRM platforms (Salesforce, Marketing Cloud), e-commerce platforms, identity and access management solutions, customer analytics, and personalization capabilities
- PMP, Agile, Scrum, Product Management, or related certifications
- Experience leading geographically dispersed teams and regional/global initiatives
Benefits
Comp & perks- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; 48 hours for employees residing in Colorado; 56 hours for employees residing in Washington
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Remote work options may be considered on a case-by-case basis if approved by the Company
- Inclusive interview process and disability accommodation support