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Account Manager – HVAC
Johnstone Supply. Sell Johnstone’s services and HVAC/R products within a specified region, market, or major geographical area .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outside sales within the HVAC/R industry, leveraging strong relationship-building skills to align customer needs with effective solutions. Proficient in utilizing CRM platforms and Microsoft 365 to drive sales performance and manage accounts effectively.
Highest-signal resume keywords
Outside Sales ExperienceHVAC/R Industry KnowledgeCRM Platform ProficiencyMarket Development ExperienceEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy ExecutionAccount ManagementSales PresentationsProblem Definition and AnalysisSales ForecastingPricing DevelopmentTechnical Training IdentificationValue-Oriented Sales ProcessesSales Tools UtilizationData Collection and Analysis
Soft Skills
Active ListeningRelationship BuildingProfessional CommunicationCollaborationProblem Solving
Tools & Technologies
Microsoft 365CRM PlatformsSales ToolsPromotional MaterialsInformation Technology Resources
Industry Keywords
HVAC/R ProductsWholesale DistributionMarket StrategiesTrade AssociationsIndustry Trends
About the role
Key responsibilities & impact- Sell Johnstone’s services and HVAC/R products within a specified region, market, or major geographical area
- Align customer needs with Johnstone’s services and products
- Manage assigned accounts by executing sales strategy, contacting existing and potential customers, identifying needs, and selling solutions
- Collaborate with sales, marketing, and branch leaders to determine market strategies and goals
- Follow up with accounts regarding marketing and promotional programs
- Identify prospects and maintain prospecting account listings
- Create account goals and forecasts, follow up on leads, develop pricing and programs, and monitor sales activity
- Conduct quarterly business reviews with top accounts and document needs and strategies
- Maintain current knowledge of industry trends and technical developments through internal and external training
- Work with product managers and vendors on field issues, new products, failure rates, bid opportunities, and competitive pricing
- Develop and deliver sales presentations and close sales while meeting sales and revenue goals
- Monitor competitor products, sales, and marketing activities and recommend actions to sales leadership
- Establish relationships with industry influencers and strategic partners
- Represent the company at trade association and other meetings
- Participate in sales and other meetings, providing customer and product updates, strategies, and opportunities
- Maintain professional communications with staff and customers
- Identify customer technical training opportunities and ensure training needs are met
- Maintain a consistent company image across product lines, promotional materials, and events
- Perform other assigned duties
Requirements
What you’ll need- Bachelor’s degree in business, marketing, or related field preferred
- Two or more years of experience in a similar outside sales position required, or equivalent combination of education and experience
- HVAC/R Industry, or related wholesale industrial product experience preferred
- 5+ years of outside sales experience, preferably in a wholesale distribution environment preferred
- Ability to successfully collaborate and maintain effective working relationships with internal and external business partners
- Ability to actively listen, identify needs, and provide effective solutions
- Ability to professionally communicate in multiple formats and present information to varied audiences
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Market development experience and understanding of value-oriented sales processes and implementation
- Experience working in CRM platforms and maximizing CRM for sales performance
- Successful track record utilizing sales tools and information technology resources to drive sales success
- Proficiency in Microsoft 365, including Excel, Outlook, Word, and PowerPoint
- Ability to learn and apply other job-related technologies
- English proficiency, written and spoken, is a core requirement
Benefits
Comp & perks- Competitive Paid Time Off (PTO)
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
- Holiday pay – 7.5 holidays per year
- Paid Parental Bonding Time
- Employer subsidized medical, dental, and vision plans
- Employer paid life insurance and short-term disability
- Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
- 24/7 Access to virtual care/telehealth options
- Health Savings Account (HSA) with employer contribution
- Flexible spending accounts (FSA)
- Wellbeing program with opportunity to earn reduced medical costs
- Employee Assistance Program (EAP) for you, and your family
- Tuition reimbursement
- Employee referral bonus program
- Employee service milestone recognition program