FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesDNSITSMLinuxTCP/IP
About the role
Key responsibilities & impact- Serve as the technical Subject Matter Expert for Jolera's SolarWinds Platform.
- Administer, configure, monitor, maintain, and optimize SolarWinds and associated modules.
- Own the technical SolarWinds component of client and infrastructure onboarding.
- Configure and onboard servers, network devices, applications, storage, virtualization, and other supported infrastructure.
- Configure and troubleshoot monitoring using SNMP, ICMP, WMI/WinRM, APIs, and SolarWinds Platform Agents.
- Manage monitoring templates, thresholds, alerts, dependencies, dashboards, reports, users, permissions, licensing, and polling engines.
- Monitor platform health, performance, and capacity and identify improvements.
- Perform platform maintenance, upgrades, patches, and configuration changes under Change Management processes.
- Develop automation using SolarWinds APIs, PowerShell, scripting, and other technologies.
- Develop and maintain integrations with PSA, ITSM, RMM, reporting, CMDB, and automation platforms.
- Provide advanced troubleshooting, root-cause analysis, and technical escalation support.
- Develop documentation, standards, procedures, and best practices.
- Collaborate with Onboarding, Service Delivery, GIRC, Project Management, and technical teams.
- Provide technical input into client solutions, service design, RFPs, and proposals.
- Continuously improve service quality, efficiency, automation, and scalability.
Requirements
What you’ll need- SolarWinds Certified Professional (SCP) is an asset
- Minimum of 3 years of hands-on experience administering and supporting SolarWinds environments.
- Experience with the SolarWinds Platform and associated modules.
- Experience implementing and supporting SolarWinds within an enterprise, MSP, NOC, or similar environment.
- Experience onboarding and monitoring network infrastructure, servers, applications, and other IT infrastructure.
- Experience configuring and troubleshooting SNMP, ICMP, WMI/WinRM, APIs, and network connectivity.
- Experience with SolarWinds automation, APIs, or scripting is preferred.
- Experience integrating monitoring platforms with ITSM, PSA, RMM, or other operational systems is preferred.
- Strong understanding of SolarWinds Platform architecture, polling, monitoring, alerting, and reporting.
- Strong understanding of network and systems monitoring technologies.
- Knowledge of SNMP, ICMP, WMI/WinRM, TCP/IP, DNS, and common network protocols.
- Knowledge of Windows and Linux server environments.
- Strong troubleshooting and analytical skills.
- Strong understanding of automation and scripting concepts.
- Ability to design standardized monitoring solutions across multiple client environments.
- Strong communication and collaboration skills.
Benefits
Comp & perks- Competitive compensation & benefits package.
- Company events, recognitions, and celebrations.
- Career development and growth opportunities.