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Marketplace Manager
Joma Jewellery & Katie Loxton. Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing marketplace performance, including revenue, margin, and profitability targets, while effectively collaborating across Ecommerce, Operations, Marketing, and Finance. Proficient in data analysis to drive trading decisions and optimize product listings and promotional strategies.
Highest-signal resume keywords
Marketplace ManagementAmazon ExperienceRevenue OptimizationData AnalysisCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketplace Performance ManagementProduct Range ManagementPricing StrategyPromotional PlanningStock ManagementSales ForecastingTrading Report ProductionAccount ManagementOperational Issue ResolutionMarket Opportunity Evaluation
Soft Skills
Highly OrganisedProactiveEntrepreneurialConfident CommunicationRelationship Building
Tools & Technologies
Ecommerce PlatformsAmazon Seller CentralData Analytics ToolsInventory Management SystemsMarketing Automation Tools
Industry Keywords
Consumer GoodsFashionJewelleryRetailMarketplace OperationsThird-Party ChannelsInternational MarketsPromotional BehaviourMarketplace PartnersEmerging Platforms
About the role
Key responsibilities & impact- Own the commercial performance of marketplace channels across Katie Loxton and Joma Jewellery
- Deliver marketplace revenue, margin and profitability targets
- Monitor sales, traffic, conversion, stock, pricing and product performance and identify growth actions
- Produce regular marketplace trading reports communicating performance, risks and opportunities
- Build annual, seasonal and weekly marketplace trading plans
- Develop forecasts and sales targets by marketplace, brand, territory and product category
- Manage Amazon product listings, catalogue health, content, pricing, marketing, promotions and availability across UK and international markets
- Ensure product launches and seasonal campaigns are executed effectively
- Monitor Amazon account health and resolve trading or operational issues
- Act as day-to-day contact for marketplace partners and build partner relationships
- Agree seasonal plans, promotional opportunities, product launches and visibility with partners
- Ensure partners have appropriate product, imagery, content and commercial information
- Build marketplace promotional calendars and optimise marketplace marketing spend
- Monitor competitor activity, pricing and promotional behaviour
- Work with Operations and Customer Service to ensure accurate and efficient fulfilment
- Monitor cancellations, delivery performance, returns and customer feedback and resolve operational issues
- Ensure marketplace product data, inventory and pricing feeds are accurate
- Work with Finance to control marketplace commissions, fees, deductions and reconciliations
- Identify and evaluate new marketplace opportunities
- Lead onboarding and launch of new marketplace partners
- Create scalable marketplace processes with Ecommerce, Operations, Finance and Technology
- Assess the marketplace landscape for emerging platforms and opportunities
Requirements
What you’ll need- Proven experience managing marketplaces within a consumer, fashion, accessories, jewellery, gifting or retail business
- Strong hands-on Amazon experience
- Commercial focus, with a strong understanding of revenue, margin and profitability
- Comfortable using data to identify opportunities and make trading decisions
- Experience managing product ranges, pricing, promotions and stock across third-party channels
- Strong understanding of marketplace operations and account management
- Experience working with marketplace partners and external account managers
- Highly organised, able to manage multiple brands, platforms and priorities
- Confident working cross-functionally across Ecommerce, Merchandising, Operations, Marketing and Finance
- Experience launching new marketplaces or international territories advantageous
- Proactive, entrepreneurial and comfortable developing an area of the business rather than simply maintaining existing channels
- Availability to work Monday to Friday, 9am–5pm
Benefits
Comp & perks- 33 days holiday rising to 35 with length of service, inclusive of bank holidays
- Very generous staff discount across both brands
- Opportunities to make a real impact, shape the future of the marketplace business and continue to learn and develop
- Innovative and friendly workplace