Senior Ecommerce Trading Manager

Joma Jewellery & Katie Loxton

. Own the day-to-day trading performance of the Joma Jewellery website .

Posted 9/17/2026full-timeBanbury • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ecommerce trading, focusing on revenue generation, conversion optimization, and customer journey enhancement. Proficient in utilizing data analytics tools to inform strategic decisions and improve overall trading performance.

Highest-signal resume keywords

Ecommerce Trading Strategy DevelopmentConversion OptimizationGA4 ExperienceOnsite MerchandisingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ecommerce TradingRevenue ManagementConversion Rate OptimizationData AnalysisProduct Launch ManagementCustomer Journey MappingMarket Trend AnalysisSales Performance OwnershipDigital TradingCampaign Performance Review

Soft Skills

Communication SkillsInfluencing SkillsProactive Problem SolvingCoaching and DevelopmentOrganizational Skills

Tools & Technologies

GA4ContentSquareMagentoEcommerce PlatformsCustomer Insight Tools

Industry Keywords

EcommerceRetailJewelleryFashionMerchandisingCustomer ExperienceProduct VisibilityPromotionsGiftingMarket Analysis

Tech Stack

Tools & technologies

Magento

About the role

Key responsibilities & impact

Own the day-to-day trading performance of the Joma Jewellery website
Deliver revenue, conversion, average order value and product performance targets
Monitor daily performance and identify actions to address risks or maximise opportunities
Lead weekly trade reporting, communicating performance, drivers, risks and recommended actions
Build and manage the ecommerce trading calendar across launches, campaigns, promotions and gifting occasions
Review launch and campaign performance and translate results into improvements
Build product stories and customer journeys across homepage, navigation, landing pages, product listing pages and product detail pages
Manage product visibility based on stock, margin, demand, campaigns and customer relevance
Partner with Merchandising on availability, product opportunities, stock risks and sell-through
Oversee onsite visual merchandising, product sequencing, recommendations, cross-selling and category presentation
Ensure new products launch accurately, on time and with strong commercial support
Maintain website accuracy for pricing, promotions, product information and customer messaging
Use customer, behavioural and trading data to improve conversion, product discovery, attachment rate, average order value and repeat purchase
Work with UX and Development to prioritise customer-journey improvements
Support the ecommerce testing roadmap, defining hypotheses and measuring commercial impact
Use GA4, ContentSquare and customer insight platforms to identify pain points and opportunities
Translate the brand and product calendar into a digital trading plan
Partner with Marketing and Creative on commercially effective campaigns
Develop launch plans for new collections, product drops and seasonal moments
Define hero products and supporting onsite journeys for launches
Ensure marketing traffic lands on relevant, optimised customer journeys
Manage and develop the Ecommerce Visual Merchandiser
Brief cross-functional teams with clear priorities, deadlines and commercial context
Represent ecommerce priorities in trade, campaign and product planning meetings
Encourage a customer-focused, data-led and action-oriented approach to trading

Requirements

What you’ll need

Proven experience leading ecommerce trading within a product-led retail business, ideally across jewellery, fashion, accessories, gifting or a similar category
Strong commercial acumen and experience owning sales performance and decisions driving revenue, conversion, margin and customer value
Track record of developing and delivering ecommerce trading strategies
Strong knowledge of onsite merchandising, customer journeys, conversion optimisation and digital trading
Magento experience advantageous
Ability to interpret trading, customer and market data and turn insight into commercial priorities and actions
Experience with GA4 and ContentSquare or similar analytics and behavioural insight tools
Experience owning an ecommerce trading calendar across launches, campaigns, promotions and seasonal or gifting moments
Understanding of customer behaviour, market trends and competitor activity
Ability to balance immediate trading performance with longer-term strategic priorities
Influencing, communication and stakeholder-management skills
Experience managing, coaching and developing others
Strong organisation and ability to manage multiple launches, deadlines and priorities
Proactive, solutions-focused and accountable approach
Customer-focused understanding of brand, customer experience and commercial performance
Experience working across Ecommerce, Merchandising, Marketing, CRM, Product, Creative, Operations and Finance
Monday to Friday, 9am–5pm availability

Benefits

Comp & perks

33 days holiday rising to 35 with length of service, inclusive of bank holidays
Very generous staff discount across both brands
Opportunities to make an impact, shape the future of the digital business and continue to learn and develop
Innovative and friendly workplace
Hybrid work arrangement with an average of three days a week at the Head Office and remaining days from home