Senior Visual Merchandising Manager

Joma Jewellery & Katie Loxton

. Define and deliver the overarching visual merchandising strategy across stores, showrooms, pop-up locations and temporary retail environments .

Posted 11/11/2026full-timeBanbury • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing visual merchandising strategies that enhance customer experiences and drive brand engagement. Proficient in leading teams, managing large-scale retail projects, and utilizing customer insights to inform visual presentation and storytelling.

Highest-signal resume keywords

Visual Merchandising Strategy DevelopmentWindow Display DesignRetail StorytellingProject ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Visual MerchandisingSpatial PlanningCustomer Journey DevelopmentRetail Design PrinciplesFabrication TechniquesRetail Display SolutionsSeasonal Campaign ExecutionCreative Campaign TranslationPerformance Data AnalysisBudget Management

Soft Skills

LeadershipCoachingStrategic ThinkingProblem-SolvingCommunication

Tools & Technologies

Adobe Creative SuiteRetail Design SoftwareSpatial Planning ToolsVisualisation Platforms

Industry Keywords

Premium RetailLifestyle BrandConsumer BrandStore OpeningsPop-Up ConceptsCustomer ExperienceBrand ConnectionRetail NavigationExperiential ActivationsInternational Retail

About the role

Key responsibilities & impact

Define and deliver the overarching visual merchandising strategy across stores, showrooms, pop-up locations and temporary retail environments
Bring seasonal campaigns, product launches and brand stories to life through commercially effective visual merchandising concepts
Lead immersive customer experiences that strengthen brand connection and create memorable retail journeys
Create and implement visual merchandising frameworks, standards and toolkits
Partner with Creative, Graphic Design and Marketing teams to translate campaign assets into physical experiences
Lead seasonal visual merchandising campaigns from briefing through implementation and review
Develop retail storytelling strategies, customer journeys and product presentation concepts
Drive the evolution of store environments in line with customer expectations, brand ambitions and commercial priorities
Lead window displays, flagship visual concepts and key customer-facing retail experiences
Develop seasonal window schemes, installations and bespoke visual displays with the Head of Creative
Oversee visual presentation, styling, product placement, zoning and spatial planning
Establish best-practice principles for customer flow, visual hierarchy and retail navigation
Conduct regular reviews and audits of visual merchandising standards
Act as visual merchandising lead for store openings, refurbishments, relocations, pop-up shops and experiential activations
Support future retail concepts and innovative customer experience formats
Build partnerships across Creative, Marketing, Retail, Buying, Operations and Commercial teams
Influence senior stakeholders and represent Visual Merchandising across major projects and strategic initiatives
Lead, inspire and develop the visual merchandising team, including coaching people managers
Establish team objectives, development plans and performance expectations
Manage the annual visual merchandising budget
Maintain relationships with suppliers, agencies, fabricators and contractors
Use customer insights, retail performance data and commercial trends to improve customer experience

Requirements

What you’ll need

Significant experience in a senior Visual Merchandising leadership role within a premium retail, lifestyle or consumer brand environment
Proven track record developing and delivering visual merchandising strategies across stores, showrooms, flagship locations and temporary retail environments
Demonstrable experience translating creative campaigns and brand concepts into physical customer experiences
Strong experience leading seasonal visual merchandising campaigns from concept development through execution
Expertise in window display design, retail storytelling, spatial planning and customer journey development
Experience managing large-scale retail projects including store openings, refurbishments, relocations and pop-up concepts
Proven success leading, coaching and developing high-performing teams, including people managers
Strong understanding of retail design principles, store layouts, customer flow and fixture development
Knowledge of production processes, fabrication techniques, installation requirements and retail display solutions
Excellent project management skills and ability to lead multiple complex projects simultaneously
Strong commercial awareness
Exceptional creative vision, strategic thinking and problem-solving capabilities
Outstanding stakeholder management skills, including influencing senior leadership
Excellent communication, presentation and storytelling skills
Strong proficiency in Adobe Creative Suite
Highly organised with exceptional planning, prioritisation and attention to detail
Resilient and adaptable in a fast-paced, evolving environment
Passion for exceptional customer experiences and innovative visual merchandising
Desirable: experience in an international or multi-market retail business
Desirable: experience supporting flagship store developments or retail concept evolution projects
Desirable: knowledge of retail design software, spatial planning tools or visualisation platforms
Desirable: full UK driving licence and ability to drive a manual vehicle

Benefits

Comp & perks

25 days holiday rising to 27 with length of service, plus bank holidays
Broad benefits package
Very generous staff discount across both brands
Opportunities to shape and influence the future of the retail experience across two growing global brands
Ongoing learning and development opportunities to support career progression
Opportunity to lead exciting retail projects, innovative customer experiences and high-profile brand activations
Innovative and friendly workplace