Manager, Cloud Operations

Jonas Software

. Determine requirements for secure, reliable, cost-effective, and performant cloud environments .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing cloud architectures, particularly with Azure and AWS, while ensuring compliance with SOC2 and similar certifications. Proficient in designing CI/CD pipelines, automating infrastructure, and utilizing AI tools to enhance cloud operations and monitoring.

Highest-signal resume keywords

Cloud Architecture ManagementCI/CD Pipeline Design and ImplementationInfrastructure as Code (IaC) with TerraformApplication Performance Monitoring (APM) ExpertiseSOC2 Compliance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud ArchitectureCI/CD PipelinesInfrastructure as Code (IaC)Application Performance MonitoringNetworking TechnologiesVirtualization TechnologiesSaaS, PaaS, IaaS PrinciplesProgramming Languages (Python, Go, C#, Ruby, PowerShell)DevOps Technologies (Docker, Kubernetes, Ansible)Risk Assessment and Mitigation

Soft Skills

Team-Building SkillsExcellent Communication SkillsTime Management SkillsAnalytical SkillsEmotional Intelligence

Tools & Technologies

TerraformCloudFormationNew RelicDatadogDruvaVantaSecureframe

Certifications & Qualifications

SOC2ISO 27001GDPR

Industry Keywords

Cloud OperationsContinuous ImprovementMonitoring and AlertingPenetration TestingCompliance Platform Software

Tech Stack

Tools & technologies

AnsibleAWSAzureChefCloudDockerJenkinsKubernetesPuppetPythonRubyTerraformGo

About the role

Key responsibilities & impact

Determine requirements for secure, reliable, cost-effective, and performant cloud environments
Manage production deployment of cloud applications and services
Prioritize tasks and set direction for Cloud Operations team members
Collaborate with R&D management to build monitoring and alerting platforms using mutually determined KPIs
Ensure cloud systems are backed up, highly available, documented, and secure
Gather baseline performance information and establish alerting mechanisms
Establish chains of custody and reporting/handoff procedures for bugs and incidents
Maintain existing SOC2 certifications and ensure SOC2 requirements are continually met
Establish cloud security procedures, perform routine risk assessments, and supervise periodic penetration testing
Create and test remediation plans for anticipated issues
Streamline and strengthen processes and capabilities using appropriate AI tools
Communicate status and promptly escalate issues to appropriate leaders
Advocate for Cloud Operations staff by identifying growth opportunities and recommending promotions
Build a culture of continuous growth and improvement within Cloud Operations
Report to the Vice President of Technology

Requirements

What you’ll need

A track record of success in management of cloud architectures, including Azure and AWS
Significant experience in managing a team to oversee production cloud environments; strong team-building skills
Experience in designing, implementing, and maintaining CI/CD pipelines
Hands-on expertise in networking, compute, storage, and virtualization/containerization technologies
Excellent understanding of SaaS, PaaS, and IaaS architectural principles
Significant experience building and maintaining cloud infrastructure with IaC tools such as Terraform and CloudFormation
Demonstrated experience with AI technologies, including usage of AI tools to generate and maintain CI/CD pipelines and enhance reporting/monitoring capabilities
Solid understanding of common software and application vulnerabilities, with ability and judgment to make quick risk-mitigation decisions
Expertise in automating infrastructure, configuration, and deployments
Significant experience with Application Performance Monitoring platforms such as New Relic or Datadog
Knowledge of a modern programming or scripting language such as Python, Go, C#, Ruby, or PowerShell
Keen interest in DevOps methods and technologies such as Docker, Kubernetes, Ansible, Git, Puppet, Chef, or Jenkins
Excellent verbal and written communication skills
Very strong time management and analytical skills
Positive, diplomatic, and professional demeanor; high emotional intelligence
Preferred: Significant experience with SOC2 and similar certifications or regulatory requirements, such as ISO 27001 and/or GDPR
Preferred: Experience with compliance platform software such as Druva, Vanta, or Secureframe

Benefits

Comp & perks

Full-time regular employment
40 scheduled hours per week
Opportunity for advancement and growth as the organization expands
Global, collaborative work environment
Occasional after-hours or weekend work may be necessary