Platform Engineer

Jonas Software

. Operate and troubleshoot Kahootz's AWS-based SaaS production platform .

Posted 10/2/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operating and troubleshooting AWS-based SaaS platforms, with strong skills in incident resolution, infrastructure as code, and compliance management. Capable of leading modernization initiatives and ensuring system reliability and security.

Highest-signal resume keywords

AWS OperationsInfrastructure As CodeContainerization and KubernetesScripting in Bash, Ansible, PythonCompliance and Security Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AWS CloudWatchEC2RDSRoute53S3EFSECSACMWAFTerraform

Soft Skills

Analytical Problem-SolvingClear CommunicationCustomer-First MindsetTeam CollaborationCuriosity and Willingness to Learn

Tools & Technologies

GitHubJiraCrowdStrikeRapid7SecurityScorecard

Industry Keywords

SaaS OperationsDevOps PracticesOperational RiskCompliance PrinciplesBusiness Continuity

Tech Stack

Tools & technologies

AnsibleAWSCloudEC2KubernetesLinuxPythonTerraform

About the role

Key responsibilities & impact

Operate and troubleshoot Kahootz's AWS-based SaaS production platform
Monitor service health, availability, capacity and performance using AWS CloudWatch, Monit and other observability tools
Investigate and resolve incidents across AWS services including EC2, RDS, IAM and networking
Deploy and validate updates, patches and production changes using controlled, auditable processes
Create and maintain scripts, runbooks and operational documentation
Diagnose recurring issues with support, R&D and DevOps colleagues and implement lasting fixes
Evolve platform components to improve reliability, maintainability, scalability and cost efficiency
Build infrastructure-as-code and automated deployment patterns for repeatable environments
Lead containerisation and modernisation initiatives, including Kubernetes where appropriate
Adapt and deploy platform capabilities for specialist projects and new markets
Assess architecture changes and external integrations and advise on secure, supportable designs
Respond to security vulnerabilities and incidents and coordinate remediation
Maintain technical controls and evidence supporting compliance certifications and customer assurance
Contribute to certifications, audits and security reviews
Improve and test business-continuity and disaster-recovery arrangements

Requirements

What you’ll need

UK based and eligible for UK security clearance
A degree in computer science or a related technical discipline, or equivalent practical experience
Strong analytical and structured problem-solving skills
Customer-first mindset
Clear written and verbal communication skills, including the ability to explain technical decisions
Ability to manage competing priorities and work effectively in a small, collaborative team
Sound understanding of software delivery lifecycles, SaaS operations and DevOps practices
Awareness of secure engineering, operational risk and compliance principles
Familiarity with GitHub and Jira
Curiosity, good judgement and willingness to learn, including responsible use of automation and AI-assisted tools
Hands-on experience operating and troubleshooting production workloads in AWS
Good understanding of Linux systems, networking principles and protocols, and cloud infrastructure
Practical experience with Route53, EC2, RDS, S3, EFS, ECS, ACM and WAF
Scripting and coding skills in Bash, Ansible, Python, or a comparable language
Experience with infrastructure as code, preferably Terraform, configuration management and CI/CD pipelines
Experience with container workflows and Kubernetes deployments
Experience with monitoring, logging and incident, problem or change-management practices
Exposure to security, compliance and vulnerability management tools such as CrowdStrike, Rapid7 and SecurityScorecard
Experience in a SaaS or software-delivery environment is desirable
Experience working effectively in a remote or distributed team is desirable

Benefits

Comp & perks

Support for continued learning and development
Remote work arrangement
Regular, independent certification of business operations and cloud security controls
37.5 scheduled weekly hours