Technician – Technical Field Services

JPW Industries

. Install, commission, and troubleshoot water jets, lasers, press brakes, and CNC machining equipment at customer sites .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CNC Machining, including setup, programming, and operation of various machines such as lasers and water jets. Proven ability to troubleshoot complex electrical, hydraulic, and pneumatic systems while providing exceptional customer training and support.

Highest-signal resume keywords

CNC MachiningG-Code ProgrammingTroubleshooting Electrical SystemsCustomer TrainingTechnical Degree or Certificate

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CNC ProgrammingMachine SetupLaser OperationWater Jet OperationCNC Press Brake OperationCNC Plasma OperationFiber Laser ExperienceHydraulic Systems DiagnosisPneumatic Systems DiagnosisElectrical Circuit Troubleshooting

Soft Skills

Clear Teaching AbilityOrganizedSelf-Motivated

Tools & Technologies

Diagnostic ToolsSchematicsCAM Programming

Certifications & Qualifications

NIMS CredentialsOEM Control Training

Industry Keywords

CNC MachiningIndustrial MachineryTechnical SupportField ServiceCustomer Engagement

About the role

Key responsibilities & impact

Install, commission, and troubleshoot water jets, lasers, press brakes, and CNC machining equipment at customer sites
Set up, program, and run machines to prove performance and produce a first good part
Troubleshoot electrical, hydraulic, pneumatic, and control systems using schematics, manuals, and diagnostic tools
Handle occasional after-hours emergencies
Join Sales on demos, applications reviews, and pre-sale site evaluations
Confirm customer power, air, and footprint requirements before machine shipment
Grow service revenue through installs, training, and maintenance engagements
Support customers by phone or video to resolve problems and reduce downtime
Lead in-person and virtual training for customers, ASCs, and Baileigh technicians
Write service reports and provide field insights to Engineering, Sales, and Customer Service
Own assigned installs from site check through commissioning and customer sign-off
Serve as the field voice to improve products and service

Requirements

What you’ll need

Technical degree, certificate, or apprenticeship in CNC machining, machine tool technology, or electrical, mechanical, or industrial technology, or equivalent hands-on experience
NIMS credentials or OEM control training (Fanuc, Siemens, Haas, or similar) are a plus
5+ years of hands-on CNC machining at an advanced level, including setup, programming, and operation
Direct experience running and maintaining fiber or CO2 lasers, water jets, CNC press brakes, CNC plasma, and CNC mills or lathes
Comfortable writing and editing G-code at the machine, working with conversational and CAM programming, and moving between common CNC controls
3+ years traveling to customer sites to install and set up equipment, train operators, and troubleshoot and repair industrial machinery
Strong grasp of electrical circuits, pneumatics, and hydraulics, with ability to diagnose problems using schematics and meters
Patient, clear teaching ability with plant managers and first-week operators
Organized and self-motivated, able to manage a remote schedule and changing travel assignments
Open to anywhere in the United States; 40–50% domestic travel, including overnight stays

Benefits

Comp & perks

Competitive Pay + Annual Bonuses
Comprehensive Benefits: Medical, dental, vision, life insurance, disability, telehealth, and more from Day 1
Retirement Plans & Employer Contributions
Generous PTO + Paid Holidays
Career Development & Learning Opportunities
Team Member Appreciation Events
A Culture That Values Integrity, Teamwork & Innovation