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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading engineering organizations, delivering high-availability SaaS platforms, and implementing secure development practices while ensuring compliance with ISO 27001, SOC 2, and GDPR. Proven ability to manage distributed teams and drive engineering strategy, architecture, and performance metrics.
Highest-signal resume keywords
15+ Years In Software EngineeringB2B SaaS LeadershipDevOps And CI/CD ManagementISO 27001 And SOC 2 ComplianceScalable Multi-Tenant Systems Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringAgile DeliveryIncident ManagementCloud InfrastructureTechnical ArchitecturePerformance MetricsEnterprise Software DeliveryData PlatformsAPIsAnalytics Or BI Tooling
Soft Skills
Excellent Written And Verbal CommunicationInfluencing At Executive LevelTeam LeadershipMentoringCollaboration
Tools & Technologies
SaaS PlatformsDevOps ToolsCI/CD ToolsCloud Cost ManagementSecurity Review Tools
Industry Keywords
Enterprise SaaSB2BFinancial InstitutionsRetailE-Commerce
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the global engineering organization and own delivery, quality and reliability of JRNI’s enterprise SaaS platform
- Report to the Chief Executive Officer and serve on the Senior Management Team
- Translate the product roadmap into predictable releases, realistic plans, capacity and release schedules
- Partner with Product on roadmap feasibility, sequencing and technical discovery
- Establish and report engineering health metrics, including delivery predictability, cycle time, deployment frequency, change failure rate and quality
- Run Agile delivery at scale across distributed teams and remove blockers
- Set engineering strategy and architecture standards for scalable, performant and maintainable systems
- Oversee technical decisions, design reviews and technical debt management
- Own platform availability, performance and incident management while meeting enterprise SLAs
- Lead DevOps, CI/CD, infrastructure and cloud cost management
- Partner with Information Security on secure development practices and ISO 27001, SOC 2 and GDPR obligations
- Lead, grow and retain engineering managers, technical leads and engineers across global locations, including India
- Build scalable hiring, onboarding, career path and performance practices
- Support Sales, Customer Success and Professional Services in enterprise deals, security reviews and escalations
- Contribute to company planning, budgeting and strategy
- Attend regular in-person Senior Management Team meetings in Boston, with occasional travel to London and Mumbai
Requirements
What you’ll need- 15+ years in software engineering, with at least 7 years leading engineering managers and technical leads in B2B SaaS
- Track record of delivering complex enterprise software predictably, with measurable improvements in delivery and quality
- Deep experience running high-availability SaaS platforms, including DevOps, CI/CD, cloud infrastructure and incident management
- Strong technical foundation and experience making critical architectural decisions for scalable, multi-tenant systems
- Experience leading offshore and geographically distributed teams, ideally including teams in India
- Experience building secure software and supporting compliance programs such as ISO 27001, SOC 2 or GDPR
- Excellent written and verbal communication, with the ability to influence at executive and board level
- Bachelor’s degree in Computer Science or Engineering, or equivalent practical experience
- Preferred: Experience serving large financial institutions, retail or e-commerce enterprises
- Preferred: Experience with data platforms, integrations and APIs, and analytics or BI tooling
- Preferred: Experience scaling an engineering organization through a growth phase, acquisition or platform modernization
- Preferred: Comfort in customer-facing situations, including enterprise security reviews and executive escalations
Benefits
Comp & perks- Regular in-person Senior Management Team meetings in Boston
- Occasional travel to London and Mumbai