jrni

Vice President

• Lead the global engineering organization and own delivery, quality and reliability of JRNI’s enterprise SaaS platform
• Report to the Chief Executive Officer and serve on the Senior Management Team
• Translate the product roadmap into predictable releases, realistic plans, capacity and release schedules
• Partner with Product on roadmap feasibility, sequencing and technical discovery
• Establish and report engineering health metrics, including delivery predictability, cycle time, deployment frequency, change failure rate and quality
• Run Agile delivery at scale across distributed teams and remove blockers
• Set engineering strategy and architecture standards for scalable, performant and maintainable systems
• Oversee technical decisions, design reviews and technical debt management
• Own platform availability, performance and incident management while meeting enterprise SLAs
• Lead DevOps, CI/CD, infrastructure and cloud cost management
• Partner with Information Security on secure development practices and ISO 27001, SOC 2 and GDPR obligations
• Lead, grow and retain engineering managers, technical leads and engineers across global locations, including India
• Build scalable hiring, onboarding, career path and performance practices
• Support Sales, Customer Success and Professional Services in enterprise deals, security reviews and escalations
• Contribute to company planning, budgeting and strategy
• Attend regular in-person Senior Management Team meetings in Boston, with occasional travel to London and Mumbai

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Senior Vice President, Engineering