Commercial Insights Analyst

JT Group Limited

. Develop and maintain annual budgets, forecasts and commercial plans for the Consumer and Small Business portfolio .

Posted 10/15/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial planning, forecasting, and performance management within the telecommunications sector, leveraging strong analytical skills to provide actionable insights and recommendations. Proficient in stakeholder management and communication, effectively translating complex data into strategic business decisions.

Highest-signal resume keywords

Commercial PlanningAnalytical SkillsAdvanced ExcelPower BIStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial ModellingPerformance ManagementData AnalysisCustomer SegmentationScenario AnalysisForecastingBusiness Case DevelopmentMarket AnalysisRevenue GrowthChurn Analysis

Soft Skills

Communication SkillsPresentation SkillsInfluencing SkillsConstructive ChallengeRelationship Building

Tools & Technologies

Power BIExcelPerformance DashboardsReporting Tools

Industry Keywords

TelecommunicationsConsumer InsightsCommercial AnalyticsSubscription-Based MarketsMarket CompetitivenessCustomer BehaviourAcquisitionRetentionMargin PerformanceCompetitive Landscape

About the role

Key responsibilities & impact

Develop and maintain annual budgets, forecasts and commercial plans for the Consumer and Small Business portfolio
Monitor performance against plan and identify variances, risks and corrective actions
Analyse customer, product, revenue, margin, ARPU, acquisition and churn performance
Evaluate products, propositions and commercial initiatives to improve customer value, revenue growth and market competitiveness
Conduct scenario analysis and commercial modelling for pricing changes, product developments, market trends and strategic initiatives
Create and maintain customer segmentation models and performance dashboards
Analyse customer behaviour, usage patterns and purchasing trends
Monitor competitor activity, market developments and telecommunications industry trends
Provide recommendations to strengthen commercial performance and customer value propositions
Provide constructive commercial challenge on proposals, initiatives and investment decisions
Support business cases, commercial assessments and recommendations for products, propositions, pricing initiatives and strategic investments
Build stakeholder relationships across Commercial, Finance and Operational teams
Identify emerging commercial risks and opportunities
Improve reporting, analytical methodologies and performance measurement frameworks
Produce executive-level reporting and presentations for Commercial Leadership and strategic governance forums

Requirements

What you’ll need

Experience working within telecommunications, mobile, broadband, connectivity or subscription-based markets in a commercial insights, commercial analytics, business intelligence, business analysis or performance management role
Experience analysing consumer telecoms customer behaviour, acquisition, retention, revenue, margin and product performance to support commercial decision making
Experience in commercial planning, forecasting, business case development and performance management
Strong analytical and commercial modelling skills
Advanced Excel skills and experience with reporting and visualisation tools such as Power BI
Experience interpreting and presenting data from multiple sources to create meaningful commercial insights and management information
Strong commercial awareness and ability to translate complex data into clear business recommendations and actions
Strong stakeholder management and influencing skills, with confidence to challenge assumptions constructively and engage senior leaders
Excellent communication and presentation skills
Knowledge of telecommunications markets, products, customer drivers and the wider competitive landscape

Benefits

Comp & perks

24 days holiday
Health & Dental Insurance
Pension Scheme
Bonus Scheme
Fully discounted staff services or cash allowance in lieu
Co-working office spaces available for remote employees
Professional Development
Recharge Days
Flexible working hours and choice of location under Hybrid Working guidelines
Support for posts in major global locations
Colleague wellbeing and work-life balance focus
Reasonable accommodation for job applications, interviews, onboarding processes and beyond