JTG Consulting Group

Solutions Engineer

• Support the Sales organization as a technical and solutions-focused partner
• Translate laboratory, technology, and operational needs into well-defined solutions
• Support client discovery, scoping, estimating, proposal and SOW development, and transition of awarded work to Services
• Coordinate internal communication and gather and document requirements
• Develop and maintain accurate client quotes based on scope, assumptions, resources, pricing guidance, and delivery inputs
• Support client discovery and scoping conversations with technical and solution-focused questions
• Translate client needs and technical requirements into proposed solutions, including scope, deliverables, assumptions, exclusions, dependencies, resources, and level of effort
• Coordinate Services and subject-matter-expert review of proposed solutions
• Lead technical portions of client scope and solution walkthroughs
• Address client questions and scope refinement with Sales
• Identify technical, operational, integration, resource, and implementation considerations affecting scope, timeline, cost, or delivery
• Transition awarded work from Sales to Services
• Develop, update, and maintain client quotes
• Coordinate review and approval of pricing, resources, assumptions, margin, and exceptions
• Support proposals, SOWs, and client-facing sales documentation
• Maintain documentation of quote assumptions, revisions, and approvals
• Improve scoping and quoting processes, tools, templates, and efficiency
• Support technical client discussions, presentations, solution walkthroughs, and pre-sales activities
• Respond to client questions and provide recommendations based on JTG capabilities and industry expertise
• Translate technical laboratory IT concepts into business and operational value
• Support Sales in addressing technical questions and client objections
• Participate in onsite client meetings, workflow assessments, conferences, industry events, and other sales activities
• Provide subject matter expertise for RFIs, RFPs, and prospective client inquiries
• Develop reusable solution engineering materials, technical content, solution descriptions, scoping tools, quoting resources, and sales resources
• Maintain knowledge of JTG service offerings, capabilities, delivery models, expertise, laboratory IT market trends, technologies, vendor solutions, and competitive offerings
• Perform other assigned tasks and projects

Lab IT Solution Engineer