Construction Project Operations Coordinator

Jukebox Health

. Serve as the operational backbone for a portfolio of home modification projects within an assigned region .

Posted 10/13/2026full-timeRemote • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination capabilities, with a focus on vendor and contractor management, effective communication, and meticulous attention to detail in documentation and data entry. Proficient in managing multiple priorities while maintaining accurate records and fostering relationships within the service provider network.

Highest-signal resume keywords

Vendor CoordinationProject CoordinationAttention To DetailClear CommunicationSalesforce CRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationData EntryDocumentation ReviewClaims ProcessingOrder Management

Soft Skills

Strong Phone PresencePersistent Follow-UpAbility To Manage Multiple Priorities

Tools & Technologies

SalesforceCRM Software

Industry Keywords

Home ModificationConstructionHome ServicesRemodelingAccessibility Modifications

About the role

Key responsibilities & impact

Serve as the operational backbone for a portfolio of home modification projects within an assigned region
Act as the primary point of contact for Jukebox's service provider network
Move home modification projects from bid through completion
Answer inbound calls and emails, handle routine questions, and escalate to the Project Manager when needed
Follow up with service providers to obtain bids
Schedule and confirm project start dates
Check in on active projects and flag delays or risks early
Communicate expectations, timelines, and documentation requirements to providers
Build trusted relationships with the service provider network
Keep a high volume of active projects moving through each stage
Use operational queues to determine priorities and next actions
Send reminders ahead of key milestones and deadlines
Collect closeout documents, photos, and required forms
Assist with claims entry and processing
Enter and maintain project orders accurately
Review records for completeness and accuracy before submission
Resolve discrepancies and follow up on missing information
Keep CRM records current and complete, including provider communications and project updates
Work closely with Project Managers and the Member Engagement team to surface risks and resolve issues

Requirements

What you’ll need

2+ years of experience in vendor coordination, contractor coordination, dispatch, scheduling, project coordination, field operations, or a similar role
Strong phone presence, comfortable spending much of the day on calls and email with contractors, vendors, or small business owners
Persistent follow-up skills, especially with people who are busy and slow to respond
Strong attention to detail and a track record of accuracy in data entry, documentation review, or administrative operations
Ability to manage multiple priorities and open items without dropping details
Clear, professional written and verbal communication skills
Comfortable learning new technology platforms and working in a remote environment
Willingness to travel occasionally for company events or field visits
Preferred: Experience in construction, home services, remodeling, or accessibility modifications
Preferred: Experience with claims processing, billing, or order management
Preferred: Experience with Salesforce or a similar CRM

Benefits

Comp & perks

Generous company-funding of our health, vision, and dental plans
HSA plans
Short and Long-Term Disability
Life and Personal Accident Insurance
Hospital Insurance
401(k) immediately upon hire
Generous candidate referral program
Unlimited PTO + 11 paid holidays
$1000 stipend you can use towards work from home costs
Frequent team off-sites and get-togethers around the country
Collaborative team environment
Monthly Townhalls
High trust environment
A laptop and company swag upon hire
Company equity