Product Manager, Patient Access & Fulfilment

Junction

. Own how every Junction order turns into a sample at the lab .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $190,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex B2B products with physical components, focusing on patient experience and healthcare economics. Proven ability to collaborate across teams and drive product improvements based on customer insights and operational challenges.

Highest-signal resume keywords

Product Management ExperienceB2B Product DevelopmentPatient Experience DesignSQL ProficiencyHealthcare Economics Understanding

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product ManagementB2B Product ExperiencePatient Experience CraftSQLAPI Documentation Reading

Soft Skills

Customer ObsessionStrong JudgmentClear Communication

Industry Keywords

Healthcare IncentivesB2B2C ProductsStartup ExperienceThird-Party DependenciesRegulated Constraints

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own how every Junction order turns into a sample at the lab
Improve scheduling, reminders, collection availability, and patient follow-through
Own kits, supplies, transport, and routing of samples to the correct lab
Expand collection options through mobile phlebotomy, at-home kits, and new collection partners
Build and maintain the national network of collection sites, phlebotomists, and couriers
Make product decisions with incomplete information and escalate issues requiring broader discussion
Turn customer pain, production issues, vendor behavior, and support escalations into roadmap improvements
Partner with Product Operations on launches so GTM, Success, Support, and Operations are prepared
Help shape product planning, writing, customer engagement, and success measurement
Work closely with engineering from discovery through shipping
Report to the Head of Product

Requirements

What you’ll need

Experienced PM who has shipped complex B2B products where real people and something in the physical world have to show up for the product to work
Consumer product experience with a physical component
Patient experience craft, including designing experiences that drive completion and understanding funnel drop-off
Startup PM experience owning an area end-to-end at an early-stage company (Series A–C or equivalent), ideally as a founding or early PM
Deep understanding of healthcare incentives, economics, and relationships between providers, payers, and patients
Complex B2B2C product experience with heavy third-party dependencies and regulated constraints
Ability to write SQL and read API documentation
Customer-obsessed and comfortable with customer conversations
Strong judgment and clear written and verbal communication
Physically based in GMT or EST timezones
Must not require visa sponsorship

Benefits

Comp & perks

Equity (extended exercise post 2 years of employment)
Company and team offsites
Monthly learning budget of $150 for personal development and productivity
$100 monthly wellness budget
Flexible, remote-first working
$1K for home office equipment
Coworking budget
36 days paid time off (including bank holidays)
Premium healthcare coverage
4% monthly contribution to pension/401k
Yearly blood test on us
Enhanced parental, foster, and adoption leave