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Manager, AI Conversational Design
JustAnswer. Lead, coach, and develop Conversation Designers through feedback, career support, and thoughtful prioritization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and developing teams in Conversation Design and Conversational AI, with a strong focus on improving conversational quality through evaluation and optimization. Proficient in leveraging AI tools and cross-functional collaboration to enhance product delivery and team effectiveness.
Highest-signal resume keywords
Conversation Design LeadershipConversational AI Product DevelopmentQuality Improvement Through EvaluationCross-Functional CollaborationAI Tools Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Conversation DesignConversational AIA/B TestingOptimizationExperimentationProduct DevelopmentTeam DevelopmentStrategic Initiative OwnershipQuality PracticesCustomer Insights
Soft Skills
Collaborative LeadershipCuriosityCoachingFeedback DeliveryCareer Support
Tools & Technologies
AI ToolsMachine LearningAnalytics
Industry Keywords
Conversational ExperiencesLLM-Powered AgentsWorkflowsTooling
About the role
Key responsibilities & impact- Lead, coach, and develop Conversation Designers through feedback, career support, and thoughtful prioritization
- Hire and onboard new team members as the organization grows
- Partner across Product, Engineering, Analytics, Machine Learning, and AI to deliver effective conversational experiences
- Own a strategic initiative, such as improving evaluation, tooling, workflows, or quality practices
- Use AI tools, experimentation, and customer insights to help the team work more effectively and improve its output
Requirements
What you’ll need- Experience leading and developing teams in Conversation Design, Conversational AI, or a related field
- Hands-on experience building and shipping conversational AI products or LLM-powered agents
- Experience improving conversational quality through evaluation, optimization, experimentation, or A/B testing
- Strong cross-functional partnership and ability to turn strategic ideas into practical improvements
- Collaborative, curious leadership style
- Confidence using AI tools in daily work
Benefits
Comp & perks- Opportunity to develop talented Conversation Designers and shape AI experiences used by millions of customers
- Autonomy to test ideas, improve team operations, and influence the future of Conversation Design
- Inclusive workplace
- Equal opportunity employer