Manager, Healthcare Coaching Services

JVS Boston

. Oversee daily aspects of Healthcare Skills Training programs and pipelines .

Posted 9/25/2026full-timeBoston • Massachusetts • United StatesJuniorMid-Level💰 $62,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and workforce development, with a strong focus on career coaching, employer engagement, and data management. Capable of leading teams, developing training programs, and fostering partnerships to enhance participant outcomes.

Highest-signal resume keywords

Program ManagementWorkforce DevelopmentCareer CoachingData ManagementEmployer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program EvaluationJob Training OversightData TrackingOutcome AnalysisTraining Development

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsPresentation SkillsFacilitation Skills

Tools & Technologies

Microsoft Office SuiteWeb-Based Resources

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Healthcare Skills TrainingCareer DevelopmentEmployer PartnershipsDiverse StakeholdersLabor Market Knowledge

About the role

Key responsibilities & impact

Oversee daily aspects of Healthcare Skills Training programs and pipelines
Manage career coaching functions, employer engagement, programmatic outcomes, and data management
Build and strengthen partnerships with employers, funders, and partner organizations
Supervise and support coaching staff, career navigators, and direct-service staff
Track, report, and evaluate recruitment, completion, certification, placement, retention, funding, and satisfaction outcomes
Integrate career exploration and job-readiness skills across Healthcare Skills Training Programs
Lead staff meetings, team projects, and cross-department collaboration
Hire, train, supervise, develop, and evaluate coaching staff
Maintain workforce development, labor market, job listing, training, and support-service knowledge
Develop employment opportunities aligned with participant career goals
Oversee communications, outreach, assessment, enrollment, and service delivery
Develop employer engagement strategies and coordinate employer meetings
Plan and support graduation ceremonies and Healthcare job fairs
Ensure accurate and complete entry of program data into tracking systems
Develop and update program and employer-partner forms and procedures
Coordinate training externship components with staff and employers
Communicate with supervisors and perform other assigned duties

Requirements

What you’ll need

Minimum of 2 years of program management and supervisory experience
1–3 years of experience in workforce development or a related field, preferably career development
Experience overseeing job training programs for adults preferred
Ability to analyze course outcomes and propose means to achieve desired outcomes
Strong working knowledge of Microsoft Office Suite
Strong interpersonal, communication, and organizational skills
Ability to work independently and as part of a team
Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds
Ability to deal tactfully and effectively with diverse stakeholders at all organizational levels
Demonstrated effective presentation and facilitation skills
Knowledge of business networks and web-based resources preferred
Bachelor’s Degree
Cover letter required

Benefits

Comp & perks

Professional development opportunities for staff
Collaboration with MassHire on Healthcare job fairs and graduation ceremonies