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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient recruitment for clinical studies, with strong communication skills in both English and Spanish. Proficient in managing patient databases and scheduling, while maintaining attention to detail and the ability to multitask in a fast-paced environment.
Highest-signal resume keywords
Patient RecruitmentBilingual in English and SpanishClinical Research ExperienceMicrosoft Office ProficiencyCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RecruitmentClinical ResearchDatabase ManagementSchedulingStudy Protocol Compliance
Soft Skills
Excellent Communication SkillsDetail-OrientedSelf-MotivatedFlexibilityMultitasking Ability
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Health SciencesPsychologyClinical StudiesPatient InteractionDiverse Patient Population
About the role
Key responsibilities & impact- Recruit patients for multiple clinical studies
- Contact referrals generated through marketing and outreach efforts
- Identify potentially eligible patients from the internal database
- Help determine studies for which patients may qualify
- Schedule patients for initial visits at clinic facilities
- Maintain an updated tracker of scheduled patients and visit outcomes
- Follow up with patients as necessary
- Understand assigned studies by reading protocols and resource materials and attending training
- Build and develop the site’s patient recruitment database
- Identify and implement new patient recruitment methods
- Contact new potential patients and maintain communication with database patients
- Perform other assigned tasks
Requirements
What you’ll need- Must be Central Florida based
- Must be bilingual in English and Spanish
- Minimum associate or bachelor’s degree preferred
- Background in psychology, health sciences, or a related field preferred, or relevant experience in patient recruitment or clinical research environments
- Minimum of 1 year of experience in a customer service-related position, preferably in a medical or health provider environment, or equivalent combination of education and experience
- Ability to work in a fast-paced environment
- Ability to complete training and follow study protocol
- Flexibility and ability to prioritize and multitask
- Detail-oriented and self-motivated
- Excellent written and verbal communication skills
- Willingness to interact with a diverse patient population
- Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Benefits
Comp & perks- Medical, dental, and vision options
- Supplemental insurance plans
- 401(k) with immediate employer match
- Generous paid time off
- Paid holidays
- Four-day work week, Monday through Thursday, with 10-hour shifts
- Work-life balance with Fridays generally reserved for personal time