Engagement Operations Coordinator

K2 Partnering Solutions

. Proactively manage contract renewals, starting 6–8 weeks before expiration .

Posted 11/4/2026full-timeMexico City • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong contract management capabilities, including proactive renewal processes and effective communication with clients and consultants. Exhibits high attention to detail and problem-solving skills to ensure data accuracy and compliance in a fast-paced environment.

Highest-signal resume keywords

Contract ManagementFluent English CommunicationCustomer Service MindsetAttention to DetailProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contract RenewalsDocument ManagementData EntryTimesheet MonitoringWorkflow Improvement

Soft Skills

Interpersonal SkillsOrganizational SkillsAdaptabilityTeam CollaborationProactive Approach

Industry Keywords

Client RelationsComplianceOnboardingFeedback CollectionAdministrative Support

About the role

Key responsibilities & impact

Proactively manage contract renewals, starting 6–8 weeks before expiration
Coordinate accurate setup and updates of internal records for new and renewed agreements
Maintain direct contact with clients and consultants to confirm contract details and strengthen relationships
Enter and update relevant data into internal systems
Support the creation and distribution of service contracts in coordination with the compliance team
Serve as the main point of contact for independent professionals regarding onboarding, contracts, and payment queries
Monitor and ensure timely submission of timesheets; follow up on delays
Communicate updates about contract renewals, extensions, and end dates
Help resolve inquiries related to payments, working conditions, or administrative issues
Collect and share feedback from clients and placed consultants post-placement
Maintain contact with placed individuals to support smooth transitions into roles
Act as a liaison between clients, consultants, and internal departments (e.g., IT, support, finance) to resolve questions or issues
Provide guidance on internal referral or incentive programs when applicable

Requirements

What you’ll need

Fluent English communication skills, as the role involves interaction with U.S.-based clients and consultants
Strong interpersonal skills for effective communication with internal teams and external stakeholders
Customer service mindset with the ability to address needs in a timely and professional manner
Ability to manage multiple priorities while maintaining high levels of organization
Previous experience with contract or document management is a plus
Problem-solving skills to address operational issues as they arise
High attention to detail to ensure data accuracy and compliance
Adaptability to thrive in a dynamic and fast-paced environment
Continuous improvement mindset to enhance workflows and processes
Team player with a collaborative and proactive approach