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Service Specialist
K2 Services. Deliver integrated client-facing support across mail, copy, reception, hospitality, and facilities functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong client-facing support capabilities across various functions, including mail handling, copy production, and facilities management. Exhibits attention to detail and professionalism in multitasking and resolving issues effectively.
Highest-signal resume keywords
Customer Service ExperienceAttention To DetailMail HandlingFacilities ManagementValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mail MeteringCopy ProductionInventory ManagementBasic MaintenancePackage Handling
Soft Skills
ProfessionalismMultitaskingProblem ResolutionCommunicationFlexibility
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Client-Facing SupportReceptionHospitalityConference Room CoordinationSupply Management
About the role
Key responsibilities & impact- Deliver integrated client-facing support across mail, copy, reception, hospitality, and facilities functions
- Meter, sort, and distribute mail and accountable packages according to schedule
- Produce copy, print, and scan projects accurately from written instructions
- Answer incoming calls and route them appropriately
- Greet and announce visitors professionally
- Coordinate and maintain conference rooms, common areas, and kitchens
- Inspect rooms, stock supplies, organize and distribute kitchen supplies, and maintain inventory
- Maintain copy rooms, stock general supplies, deliver paper, and perform basic daily maintenance
- Perform facilities tasks such as hanging pictures, small office moves, cleaning services, and communicating building or equipment concerns
- Cover absences and vacations with flexible schedules and work locations
- Support the West Palm Beach office approximately 25 times per year
Requirements
What you’ll need- High School Diploma or GED
- 1+ years’ work experience in a customer services field
- Ability to multitask with attention to detail
- Ability to resolve issues with professionalism and tact
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Must have reliable transportation and a valid driver’s license
- Must be able to work all shifts between 7:00 am and 7:00 pm, Monday - Friday, 40 hours per week
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
- Mileage from Fort Lauderdale to West Palm Beach reimbursed at the standard federal rate