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Kafene

Revenue Operations Administrator

Kafene

. Support the sales team by monitoring Revenue Operations channels in Slack, email, and HubSpot .

Posted 11/11/2026full-timeRemote • Panama, GuatemalaJunior💰 $36,000 - $61,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Sales Operations and Revenue Operations, with strong proficiency in HubSpot for CRM management, data maintenance, and reporting. Capable of supporting sales teams effectively while maintaining high organizational standards and attention to detail.

Highest-signal resume keywords
HubSpot CRM ManagementSales Operations SupportData Analysis in Google Sheets or ExcelJira and Confluence FamiliaritySpanish Fluency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CRM ExperienceData MaintenanceReport BuildingProcess DocumentationBulk Data Processing
Soft Skills
Highly OrganizedDetail-OrientedIndependent WorkerEffective Communicator
Tools & Technologies
HubSpotJiraConfluenceSigmaMap My Customer
Certifications & Qualifications
HubSpot Certifications
Industry Keywords
Sales OperationsRevenue OperationsCustomer SupportFintechB2B SaaS

About the role

Key responsibilities & impact
  • Support the sales team by monitoring Revenue Operations channels in Slack, email, and HubSpot
  • Answer questions about process, pricing, program eligibility, and marketing collateral
  • Route complex requests to the appropriate owner with complete information
  • Track open requests to resolution and follow up on stalled items
  • Build FAQs for sales teams
  • Maintain deal desk and retention ticket hygiene in HubSpot and Jira
  • Send merchant agreements outside automation
  • Support promotion setup
  • Prepare spiff and rebate data for review
  • Clean and maintain HubSpot records, fix duplicates and missing fields, and process bulk updates
  • Build new reports where helpful
  • Onboard and offboard sales team members across HubSpot, Map My Customer, and other tools
  • Manage permissions, teams, and territory assignments
  • Pull and distribute recurring reports from HubSpot and Sigma
  • Keep SOPs, process guides, and Confluence pages up to date

Requirements

What you’ll need
  • 1 to 3 years in sales operations, revenue operations, customer support, or administrative support for a US-based company
  • Professional fluency in written and spoken English
  • Comfort supporting US sales teams in real time
  • Hands-on CRM experience, ideally HubSpot, including user and permission administration
  • Strong Google Sheets or Excel skills
  • Highly organized and detail-oriented approach
  • Ability to follow processes accurately and close the loop on every request, even at high volume
  • Comfort working independently across time zones and asking questions early
  • Plus: experience in fintech, consumer finance, payments, or B2B SaaS
  • Plus: familiarity with Jira, Confluence, or Sigma
  • Plus: HubSpot certifications
  • Plus: Spanish fluency
  • Must be currently based in Panama or Guatemala and able to work from there without relocation

Benefits

Comp & perks
  • Flexible paid time off days starting from day one of employment
  • Fully remote work
  • Remote work in Panama or Guatemala