Kaikaranga

Operations

• Lead and develop the Contact Centre team
• Manage daily operations, service levels and workforce planning
• Improve how enquiries are managed and connected to the right teams and services
• Oversee Contact Centre technology, systems and vendor relationships
• Use data and feedback to improve performance and service delivery
• Work with teams across Kaikaranga to support new and changing services

Explore Contact Centre Operations Manager at Kaikaranga. Review requirements and application details.

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Contact Centre Operations Manager