Account Lead – Public Sector

Kainos

. Run and develop named accounts through account planning and account management execution .

Posted 10/9/2026full-timeRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading major client engagements, driving account strategy, and managing complex client relationships within the public sector. Proven ability to develop and implement successful business development strategies while fostering team growth and maintaining high-quality delivery standards.

Highest-signal resume keywords

Client Engagement LeadershipBusiness DevelopmentStakeholder ManagementPublic-Sector ExperienceAccount Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales Quota AchievementRisk ReportingQuality AssuranceFinancial PlanningAgile MethodologiesProgram ImplementationCommercial PerformanceForecastingDigital Services Delivery

Soft Skills

LeadershipEmotional IntelligenceDecision-MakingTeam MotivationRelationship Building

Industry Keywords

Public-Sector ProcurementHealthcare EngagementsGovernancePolicy-Driven ChangeClient Portfolio Management

About the role

Key responsibilities & impact

Run and develop named accounts through account planning and account management execution
Lead business development, delivery, risk and quality assurance, executive reporting, operations, people allocation and team morale and development
Set account direction and plans with the BU Leadership Team and review progress against measurable objectives
Define account priorities and maintain account plans covering sales, revenue and margin quotas
Communicate account direction and progress to staff, BU Leadership Team and clients where appropriate
Win and contract new business in line with sales and revenue targets while maintaining smooth staffing profiles
Develop and adapt team structures to meet account requirements
Investigate client dynamics and relevant political, economic and technology trends to identify additional business
Build and maintain senior client relationships and gain higher-level access through senior Kainos staff
Promote Kainos offerings and identify wider Kainos Group opportunities
Lead operational account running, including business development, commercial performance, forecasting and cash flow
Ensure successful, referenceable delivery using sustainable and profitable delivery models
Manage ongoing risk reporting and quality assurance
Establish clear reporting lines, responsibilities and succession planning
Develop and adhere to Group People strategies to engage, develop, retain and attract talent
Model and maintain Kainos company culture, behaviours and values
Own and develop senior client relationships within the public sector
Manage client portfolios of approximately £10 million
Drive account strategy, growth and commercial performance
Lead cross-functional teams delivering client outcomes
Work with Capability Leads and Delivery to ensure effective staffing and delivery
Contribute to wider sector strategy and growth plans

Requirements

What you’ll need

Experience leading a major client engagement for a services business
Ability to handle detailed, complex concepts and problems
Ability to make timely and effective decisions
Ability to balance multiple areas of responsibility simultaneously
Experience leading pre-sales/business development activities and bids
Proven track record of planning and implementing successful programs
Experience fostering strong relationships with senior stakeholders
Strong knowledge of People, Culture & Talent Development, Finance, planning and evaluation, and business development
Continued professional growth and development in a changing business environment
Ability to plan and meet deadlines in accordance with business requirements
Professional, credible and positive leadership internally and externally
Determination to succeed in challenging circumstances
Ability to lead, grow and motivate effective teams
Independent decision-making and inclusive evaluation of options
Ability to plan for the future
Innovative and driven approach to developing new business
Ability to perform effectively in complex and difficult environments
Ability to achieve success through others
Optimistic outlook and ability to identify opportunities
Constructive, resilient and perseverant
Emotional intelligence and ability to read people
Willingness to trust
Desirable: ability to form and maintain strong account-level relationships
Desirable: experience delivering large-scale healthcare engagements
Desirable: strong healthcare-sector business network
Desirable: at least five years' experience delivering and/or selling large-scale, complex digital services (£multi-million) in a previous role
Desirable: knowledge of technology delivery and agile methodologies
Strong track record of managing and growing client accounts
Experience operating at a senior level within complex client environments
Commercial awareness and ability to identify growth opportunities
Strong leadership and stakeholder management skills
Ability to operate across delivery, commercial and strategic priorities
Public-sector experience delivering services or managing strategic client relationships within central government, local government, agencies or public bodies
Knowledge of public-sector procurement, governance and policy-driven change

Benefits

Comp & perks

People-first culture
Growth and professional development support
Diverse, inclusive workplace
Recruitment accommodations and adjustments tailored to candidate needs